Labcorp
Healthcare
SpecimenManagementSpecialist-FullTime-1stShift
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Specimen Management Specialist- Full Time- 1st Shift at Labcorp. Skills: Specimen management, Customer support. Act as liaison. Resolve customer requests”
Industry & Context.
Troubleshoot issues
Lift up to 40lbs, Pass color blindness test
What They're Looking For.
Must Have
High School Diploma or GED, 1 year experience healthcare industry
Nice to Have
Prior Labcorp experience, 1 year customer service experience, Associate's degree
What You'll Do.
Resolve customer requests
Communicate with customers
Work in multiple databases
Research complex issues
Provide customer education
Prepare specimens for analysis
Triage specimens for analysis
Prepare excess specimens
Store excess specimens
How You'll Work.
Team & Collaboration
Team environment
Communication Scope
Written communication; Verbal communication
Full Job Description
Labcorp is seeking a dedicated and motivated individual to join their Specimen Management team in Houston, TX. **Work Schedule:** 8 am- 5 pm Monday- Friday **Job Responsibilities:** * Act a liaison between the lab, clients, and patients. * Resolve internal & external customer requests via calls, instant messenger & email communications * Communicates with customers in respectful and professional manner. * Work in multiple databases to research complex issues and questions. * Provide customer education and information as needed. * Review test forms for accuracy and report any discrepancies. * Prepare and triage specimens for analysis. * Accurately identify and label specimens. * Pack and ship specimens as necessary. * Prepare and store excess specimen samples. **Minimum Qualification** * High School Diploma or GED equivalent * 1 year or more of experience in the healthcare industry, such as a physician's office, clinic or hospital **Preferred Qualification:** * Current or prior Labcorp experience * Associates degree * 1 year or more of experience in customer service **Additional Job Standards** * Excellent communication skills; both written and verbal * Familiarity with laboratory operations as well as policies and procedures * Comfortable handling biological specimens * Ability to accurately identify specimens * Experience working in a team environment * Strong data entry and organizational skills * High level of attention to detail * Well-versed in applications like Microsoft Outlook, Excel, Word, and willingness to learn new applications * Ability to lift up to 40lbs. * Able to pass a standardized color blindness test At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! **Benefits:** Employees regularly scheduled to work 20
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