West Cancer Center
Healthcare
SpecialtyRxPriorAuthorization/PatientAssistanceSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Specialty Rx Prior Authorization/Patient Assistance Specialist at West Cancer Center. Skills: Prior authorizations, Patient assistance, Medication access. Communicate with patients, physicians, nurses, reimbursement representatives, and. Complete prior authorizations”
What You'll Achieve.
Improve patient outcomes; Reduce financial barriers to care; Enhance customer experience
Industry & Context.
Problem-solving
What They're Looking For.
Must Have
High School Diploma or equivalent, 2–4 years of related experience, 4–5 years of related experience, PTCB certification or equivalent, Tennessee State Board of Pharmacy Registration
Nice to Have
Similar vocational experience through completion of a 2 to 4-year degree
What You'll Do.
Communicate with patients
reimbursement representatives
Complete prior authorizations
Secure patient assistance
Serve as a liaison between medical partners and
Support patients with access and affordability
Ensure timely medication delivery
Complete benefit verifications
Provide high-quality customer service
Develop and maintain relationships with clinic staff
Understand prescription drug benefits and adjudication processes
Provide consultation and support to improve patient services
Improve prescription capture rates
Research financial assistance options
Identify process improvements
Implement process improvements
Assist pharmacists and pharmacy staff with administrative duties
Provide backup support for pharmacy operations
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Multi-functional teams; Clinic staff; Physicians; Pharmacy contacts
Communication Scope
Verbal communication; Written communication
Full Job Description
Job Title: Specialty Rx Prior Authorization/Patient Assistance Specialist About Us At West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Our team fosters collaboration, innovation, and professional growth, ensuring that every role contributes to making a difference in patients’ lives. Join us in our mission to provide comprehensive support to those navigating the challenges of cancer treatment. Position Overview The Specialty Rx Prior Authorization/Patient Assistance Specialist serves as a key liaison between patients, providers, pharmacy teams, and insurance payers to ensure timely medication access. This role is responsible for completing prior authorizations, securing financial assistance, and supporting pharmacy operations to improve patient outcomes and reduce financial barriers to care. Key Responsibilities Communicate with patients, physicians, nurses, reimbursement representatives, and insurance payers to complete prior authorizations and secure patient assistance Serve as a liaison between medical partners and pharmacy for implementation of Rx benefits Support patients with access and affordability to ensure timely medication delivery Complete prior authorizations, benefit verifications, and EMR documentation Provide high-quality customer service to patients and staff Develop and maintain relationships with clinic staff, physicians, and pharmacy contacts Understand prescription drug benefits and adjudication processes Provide consultation and support to improve patient services and prescription capture rates Research financial assistance options including copay cards, foundations, and assistance programs Identify and implement process improvements to enhance customer experience Assist pharmacists and pharmacy staff with administrative duties as needed (claims processing, inventory tracking, audits, filing) Provide backup support for pharmacy operations when needed Perform other dut
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