Saks Fifth Avenue
luxury fashion
SpecializedOperationsAssociate
“Specialized Operations Associate at Saks Fifth Avenue. Skills: General Office operations, Jewelry Operations, Customer Service. Manage daily General Office operations. Manage daily Jewelry Department operations”
Industry & Context.
Resolving customer issues; Reconciling discrepancies
Ability to lift cartons up to 15 lbs, Climb ladders, Handle racks and carts of merchandise
What They're Looking For.
Must Have
computer skills, i. e. Google, MS Office, Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision, Ability to work a flexible schedule as per business needs & adheres to Dependability standards, Demonstrates attention to detail and keeps personal work space organized, Ability to apply store policies & procedures to help in decision-making, Verbal and written communication handles telephone and face to face interactions effectively and professionally, Maintains confidentiality when handling issues
What You'll Do.
Manage daily General Office operations
Manage daily Jewelry Department operations
Maintain daily functions
Process bank deposits
Reconcile chargebacks
Count register and petty cash
Resolve customer issues
Research/payment of bills
Track/process customer packages
Follow Jewelry Standards and Shipping Guidelines
Process price changes
Retrieve and process merchandise for return/transfer
Complete case counts and reconcile discrepancies
Maintain repair log and track repairs
Submit repair invoices
Receive and verify trunk show merchandise
Assist in trunk show set-up/take down
Recap trunk show results
Prepare and submit special order requests
Prepare and submit Statements of Sale
Communicate with Corporate Merchants
Maintain Internal Audit readiness
Monitor vault/safe contents
Assist managers and associates on selling floor
Process Fulfillment orders
Perform ad hoc responsibilities
How You'll Work.
Team & Collaboration
Work well in a team oriented environment; Communicate with Corporate Merchants; Communicate with Account Payable; Communicate with Inventory Control; Communicate with vendors; Assist managers and associates on the selling floor
Communication Scope
Verbal and written communication; Handles telephone interactions effectively and professionally; Handles face to face interactions effectively and professionally
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