UOB

Banking

Specialist,SystemAnalyst

Pasir Gudang, Johor, Malaysia FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Specialist, System Analyst at UOB. Skills: System Analysis, Cards Functional Domain experience, Rewards processing & API, Card payment domain knowledge, Mainframe code interpretation (COBOL, CICS, JCL). Analyze business requirements and translate them into detailed functional specification. Lead discussions with business and IT stakeholders to define solutions”

What You'll Achieve.

Drive customer engagement and retention through loyalty programs

Industry & Context.

Banking
Problems you'll solve

Troubleshoot functional issues; Identify, document, and escalate project or process risks

What They're Looking For.

Must Have

At least 6 years of System Analysis work or equivalent Cards Functional Domain experience, cards payment networks, Specialization in Rewards processing & API, Strategic design and implementation of loyalty programs across banking products to drive customer engagement and retention, Rewards earning & burning, adjustments, general ledger, points provisioning, API Interfaces: Integration of secure, scalable APIs for internal and external systems, Proven experience as a System Analyst or similar role in Cards Application environments, Recent Cards Domain Exposure – Hands-on experience working directly with Cards Applications within the last 2 years is required, Strong understanding of the card product lifecycle, card management processes, and the broader card payment ecosystem, Practical experience with Cards online and batch interfaces, including familiarity with related processes, Ability to take the System Analyst lead role on projects, typically starting prior to the Build phase, Project Engagement Flexibility – capability to support multiple projects, when one project is on a non-critical phase for SA support, Capable of working independently while maintaining a holistic view of system and business impacts, Experience working closely with development teams, system architects, Functional Business Analysts (FBAs), and senior stakeholders, Card payment domain knowledge, Experienced and comfortable reading and interpreting complex mainframe codes, including COBOL, CICS, and JCL

Nice to Have

6-9 years of working experiences in Cardlink/Vision Plus, Exposure with the one empower rewards processing system is plus

What You'll Do.

Analyze business requirements and translate them into detailed functional specification

Lead discussions with business and IT stakeholders to define solutions

Collaborate with FBAs

and end users to design and enhance application functionality

Conduct fit-gap analysis

Perform impact analysis and coordinate with relevant application teams

Facilitate walkthrough sessions of solution designs

Review and validate technical design specifications and perform critical code reviews

Support the design of high-level test strategies

Collaborate with relevant teams during testing phases

Provide guidance to testers and users on system configurations

Manage defect triaging and resolution

Deliver post-implementation support and troubleshoot functional issues

and escalate project or process risks

How You'll Work.

Team & Collaboration

Collaborate with Functional Business Analysts (FBAs), Solution Architects, and end users; Collaborate with relevant teams during system integration, user acceptance, regression, and performance testing phases; Collaborate with development and testing teams for defect management; Work closely with development teams, system architects, Functional Business Analysts (FBAs), and senior stakeholders

Communication Scope

Strong oral and written communication skills; Ability to prepare and deliver presentations for non-technical and senior audiences; Strong communication/documentation presentation skills

Process & Methodology

Ability to take the System Analyst lead role on projects, Project Engagement Flexibility – capability to support multiple projects, Identify, document, and escalate project or process risks

Full Job Description

**About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. **Job Description** ## **About The Department** ## UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank’s growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services. ## ## As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enables business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us. **Job Responsibilities** * Analyze business requirements and translate them into detailed functional specification. * Lead discussions with business and IT stakeholders to define solutions, ensuring alignment with architectural standards and business goals. * Collaborate with Functional Business Analysts (FBAs), Solution Architects, and end users to

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