Hewlett Packard Enterprise
Services
SpecialistSupportEngineer
Neural analysis suggests this role is
optimal for Mid candidates.
“Specialist Support Engineer at Hewlett Packard Enterprise. Skills: virtualization, cloud, datacenter systems, troubleshooting, compute, storage, networking, automation solutions, scripting, log analysis, Linux. Lead customer PoCs end‑end, ensuring successful deployment and evaluation. Analyze deeper issues across storage, network, hypervisors, and orchestration layers”
What You'll Achieve.
Owns complex issues, PoCs, and advanced troubleshooting; ensuring successful deployment and evaluation; validate customer-found defects; resolve complex production issues
Industry & Context.
Critical Thinking; root cause analysis
Hybrid work with an expectation that you will work on average 2 days per week from an HPE office
What They're Looking For.
Must Have
3–7 years of experience supporting virtualization, cloud, or datacenter systems, troubleshooting in compute, storage, networking, or automation solutions, Experience with PoCs, deployments, or customer‑facing technical roles, Proficiency in scripting/log analysis (PowerShell, Bash, Python preferred)
Nice to Have
Mandatory Linux Expertise, L2–L3 Linux troubleshooting skills in enterprise environments, Experience diagnosing system issues related to OS performance, services, storage, networking, and system logs, Ability to perform root cause analysis and resolve complex production issues, Deep understanding the networking concepts, exposure to SDN is an added asset, Exposure to Morpheus, vSphere, vCenter, or comparable CMP/VM platforms, Experience with hybrid cloud environments (Azure, AWS, GCP), Understanding of API integrations, automation workflows, or infrastructure-as-code tools, Ability to work in fast-paced environments with global customers
What You'll Do.
Lead customer PoCs end‑end
ensuring successful deployment and evaluation
Analyze deeper issues across storage
and orchestration layers
Work closely with Product/Engineering teams to validate customer-found defects
Serve as a technical advisor for partners and premium customer accounts
Mentor Intermediate engineers and help improve team technical capabilities
How You'll Work.
Team & Collaboration
Work closely with Product/Engineering teams; Mentor Intermediate engineers; Cross-Functional Teamwork
Communication Scope
Active Listening
Process & Methodology
Action Planning, Long Term Planning
Full Job Description
Specialist Support Engineer This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. **Who We Are:** Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. **Job Description:** Owns complex issues, PoCs, and advanced troubleshooting. **Responsibilities:** * Lead customer PoCs end‑to‑end, ensuring successful deployment and evaluation. * Analyze deeper issues across storage, network, hypervisors, and orchestration layers. * Work closely with Product/Engineering teams to validate customer-found defects. * Serve as a technical advisor for partners and premium customer accounts. * Mentor Intermediate engineers and help improve team technical capabilities. **Required experience:** * 3–7 years of experience supporting virtualization, cloud, or datacenter systems. * Strong troubleshooting in compute, storage, networking, or automation solutions. * Experience with PoCs, deployments, or customer‑facing technical roles. * Proficiency in scripting/log analysis (PowerShell, Bash, Python preferred). **Preferred Experience:** * Mandatory Linux Expertise. * Strong L2–L3 Linux troubleshooting skills in enterprise environments * Experience diagnosing system issues related to OS performance, services, storage, networking, and system logs * Ability to perform root cause analysis and resolve com
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