SpecialistSolutionEngineer

_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Sales Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. In this role, you will: * **Lead the Agentforce Service conversation in SMB deals:** Act as a trusted advisor to customers by shaping vision, uncovering needs, and positioning Agentforce Service as a driver of business outcomes. * **Deliver high impact, tailored demos:** Build and present compelling demonstrations that showcase AI powered, proactive service experiences, connected workflows, and automation. * **Drive technical win strategy:** Own the solution strategy for service, address objections, align stakeholders, and guide deals to close. * **Create leverage through repeatability:** Contribute to reusable assets such as demo flows, discovery frameworks, and points of view that improve speed and consistency across the team. * **Enable the broader ecosystem:** Support Core SEs and Account Executives with Agentforce Service positioning, use cases, and demo support to increase attach and pipeline quality. * **Bring the voice of the field:** Identify patterns across deals and provide feedback to Product, GTM, and leadership to improve how we position and deliver Agentforce Service. * **Connect Agentforce Service to the broader platform:** Position service as a f