Nationwide Financial
Insurance
Specialist,RegulatorySolutions-Pet
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Specialist, Regulatory Solutions - Pet at Nationwide Financial. Skills: Regulatory compliance, Legal analysis, Risk management, Complaint resolution. Review complaints of complexity. Analyze regulatory requirements”
Industry & Context.
Problem identification; Problem solving; Decision making; Analysis
What They're Looking For.
Must Have
Five years of related work experience, Two years if hold J. D.
Nice to Have
Undergraduate studies in business administration, accounting, finance, insurance, or pre-law, CPCU, MCM, AIC and similar industry designations, Familiarity with insurance laws and regulations
What You'll Do.
Review complaints of complexity
Analyze regulatory requirements
Analyze insurance statutes
Analyze regulations impacting products
Perform root cause analysis
Consult with business groups
Advise management on implications
Evaluate messages from state insurance departments
Determine proper disposition
Communicate resolution decisions
Advocate for customer and Nationwide
Ensure equitable solution
Correspond with customers
Correspond with complainants
Correspond with state insurance departments
Resolve issues with business units
Initiate leadership feedback
Reconcile complaint records
Reconcile regulatory records
Provide guidance for complaint handling
Provide guidance for regulatory requests
Review complaint trends
Review regulatory trends
Identify potential quality improvements
Identify process improvements
Identify optimal practices
Participate in projects
Participate in committees
Review work product of associates
Provide coaching to associates
Provide feedback to associates
Provide training assistance to associates
Perform other responsibilities as assigned
How You'll Work.
Team & Collaboration
Business groups; Management; State insurance departments; Business units; Leaders; Employees
Communication Scope
Verbal skills; Written skills; Technical communication
Full Job Description
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role reports through our Pet Insurance Product team. We will consider candidates looking for a full-time remote position. This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program. #LI-SS1 **Job Description Summary** Are you motivated by a challenge and enjoy identifying and solving problems? Are you skilled at making decisions to ensure regulatory and legal compliance that protects the business and its customers? If you thrive in an environment where you can solve tricky issues and achieve business goals within the complex, highly regulated insurance industry, we want to know more about you! As a Regulatory Solutions Specialist, you'll respond to and resolve high impact escalations and/or requests received from customers, internal business partners and/or external entities. In addition, you'll review regulatory requests and/or complaint trends and recommend process and practice improvements. We'll count on you to analyze changes in regulatory requirements, and handle sensitive issues with professionalism, care, and flexibility, aligned with overall company processes and procedures, ensuring expectations are met in a timely manner and supporting an improved overall customer and business experience. ******Job Description****** **Key Responsibilities:** * Reviews, analyzes, and interprets high impact complaints of increased complexity, regulatory requirements, insurance statues and/or regulations impacting th
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