Aptia
pensions, health, and insurance
Specialist-QA&A
Neural analysis suggests this role is
optimal for Mid candidates.
“Specialist - QA&A at Aptia. Skills: quality audit, operational rigor, Quality audit report, key quality metrics, Defined Contribution / Defined Benefits technical knowledge. quality audit for end-to-end automation in Pension Admin Business. Contributing to making a positive difference to the lives of the end customers and exceeding client expectations via operational rigor and Quality audit.”
What You'll Achieve.
exceeding client expectations via operational rigor and Quality audit.; ensuring that all compliance and regulatory requirements are met and maintained to Aptia standards.; Exceeding customer expectations by delivering business Quality audit report in process and give quality improvement recommendation.; Effective/Accurate reporting of key quality metrics
Industry & Context.
analytical and problem-solving skills
What They're Looking For.
Must Have
Graduate in any field, Minimum 2 to 3 years’ experience in UK Pension process, Good Communication (Written and verbal), Excellent skills to articulate and draft quality audit report with detail information, Defined Contribution / Defined Benefits technical knowledge
Nice to Have
Experience in payroll or scheme event, Familiar with UK pension manual calculation
What You'll Do.
quality audit for end-to-end automation in Pension Admin Business
Contributing to making a positive difference to the lives of the end customers and exceeding client expectations via operational rigor and Quality audit.
ensuring that all compliance and regulatory requirements are met and maintained to Aptia standards.
Exceeding customer expectations by delivering business Quality audit report in process and give quality improvement recommendation.
Effective/Accurate reporting of key quality metrics and reviews with relevant stakeholders
Timely response to all requests received from all stakeholders.
switch between tasks and work on urgent ad-hoc requests
How You'll Work.
Team & Collaboration
reviews with relevant stakeholders; collaboration and people skills
Communication Scope
Good Communication (Written and verbal); interpersonal skills; Good communication; people skills
Process & Methodology
plan and manage numerous processes, people and priorities simultaneously
Full Job Description
**About Aptia** Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. **Job requirements** **What can you expect?** * Becoming a part of a high-performance team * Should be able to do quality audit for end-to-end automation in Pension Admin Business * Contributing to making a positive difference to the lives of the end customers and exceeding client expectations via strong operational rigor and Quality audit. Also ensuring that all compliance and regulatory requirements are met and maintained to Aptia standards. * Being bold in thinking and bringing innovative solutions to any barriers faced Through the first 3-6 months, you will be provided adequate training and will be actively sup
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