NICE
financial services
SpecialistProgramManager,Actimize
Neural analysis suggests this role is
optimal for Senior candidates.
“Specialist Program Manager, Actimize at NICE. Skills: program management, stakeholder management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Owning and leading the complete delivery lifecycle including requirements, design, implementation, testing, and deployment. Governing program execution across multiple workstreams while ensuring adherence to scope, schedule, and budget”
What You'll Achieve.
deliver measurable outcomes; ensure programs run smoothly; meet expectations
Industry & Context.
analytical capabilities; governance capabilities; driving corrective action plans to closure; Identifying program risks, conflicts, and mitigation plans proactively
EMEA Shift: 2 PM to 10 PM IST
What They're Looking For.
Must Have
Minimum 8+ years of hands-on technology experience, Minimum 5+ years of project/program management experience, Mandatory experience leading large-scale enterprise Cloud Migration programs, PMP or Prince2 certification – Mandatory, expertise with MS Project and deep understanding of SDLC (Waterfall), Experience in Financial Services / Capital Markets / Investment Banking, Bachelor’s degree or equivalent
Nice to Have
NiCE Actimize experience
What You'll Do.
Owning and leading the complete delivery lifecycle including requirements
Governing program execution across multiple workstreams while ensuring adherence to scope
Building and maintaining client relationships at all levels
Preparing and delivering executive-level program updates and governance reports
Managing escalations and driving corrective action plans to closure
Identifying program risks
and mitigation plans proactively
Collaborating with global NiCE teams to resolve cross-functional dependencies
Acting as a key interface between business stakeholders
Ensuring compliance with NiCE processes
How You'll Work.
Team & Collaboration
Collaborate with global teams to ensure seamless execution across all lifecycle stages; Collaborating with global NiCE teams to resolve cross-functional dependencies; Acting as a key interface between business stakeholders, technical teams, and GTC
Communication Scope
Excellent English communication; stakeholder management skills; Ability to manage multi-stakeholder, high-complexity delivery environments; Ability to collaborate across global teams and drive program outcomes
Process & Methodology
program governance, program lifecycle leadership, Governing program execution, scope, schedule, and budget adherence, risk management, conflict management, mitigation plans
Full Job Description
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? NiCE is seeking an experienced, highly driven Services Program Manager with strong expertise in delivering large-scale, complex technology programs—specifically in the financial services domain. This role requires deep hands-on program governance capabilities, exceptional stakeholder management, and cross-functional leadership to drive end-to-end execution of Actimize delivery programs. You will collaborate with global teams to ensure seamless execution across all lifecycle stages while maintaining strong client relationships and program governance standards. Work Hours (Mandatory): - EMEA Shift: 2 PM to 10 PM IST How will you make an impact? In this role, you will be accountable for full program lifecycle leadership and act as a key liaison between clients, business teams, technical teams, and GTC. You will ensure programs run smoothly, meet expectations, and deliver measurable outcomes. - Owning and leading the complete delivery lifecycle including requirements, design, implementation, testing, and deployment. - Governing program execution across multiple workstreams while ensuring adherence to scope, schedule, and budget. - Building and maintaining strong client relationships at all levels. - Preparing and delivering executive-level program updates and governance reports. - Managing escalations and driving corrective action plans to closure. - Identifying program risks, conflicts, and mitigation plans proactively. - Collaborating with global NiCE teams to resolve cross-functional dependencies. - Acting as a key interface between business stakeholders, technical teams, and GTC. - Ensuring compliance with NiCE processes, delivery frameworks, and Co
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