DICK'S Sporting Goods
SpecialistOffFieldOperations
“Specialist Off Field Operations at DICK'S Sporting Goods. Skills: Athlete experience, Sales generation, Team support. Engage athletes to understand needs. Create world-class athlete experience”
Industry & Context.
Cameras must be on, AI tools not permitted, Satisfactory background check, ID verification
What They're Looking For.
Must Have
High School Diploma or Equivalent, 1 - 3 Years experience
Nice to Have
Previous retail or customer-facing experience
What You'll Do.
Engage athletes to understand needs
Create world-class athlete experience
Provide product information
Make product recommendations
Make service recommendations
Assist with training team members
Ensure smooth process execution
Maintain high productivity
Execute processes efficiently
Maintain athlete-first focus
Ensure products are ready for purchase
Engage athletes as desired
Uphold merchandising standards
Follow floor set plans
Follow signage requirements
Follow inventory presentation standards
Follow replenishment standards
Promote company programs
Drive customer loyalty program participation
Drive private label credit card enrollment
Create a welcoming store environment
Adhere to safety policies
Adhere to loss prevention policies
Adhere to standard operating procedures
How You'll Work.
Team & Collaboration
Support training of team members
Communication Scope
Clear communication; Accurate communication; Knowledgeable communication
Applying for this Specialist Off Field Operations role?
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