Grab
Technology
Specialist,HROperations(PeopleExperience)
Neural analysis suggests this role is
optimal for mid candidates.
“Specialist, HR Operations (People Experience) at Grab. Skills: HR operations, Employee lifecycle management, Process improvement. Manage employee lifecycle operations. Ensure on-time delivery of services”
What You'll Achieve.
Ensure on-time delivery of services; Enhance employee experience; Ensure data integrity; Ensure compliance and governance
Industry & Context.
Creative solutions; Address complex challenges
What They're Looking For.
Must Have
3+ years HR operations experience, Familiarity with Philippines labour regulations, Familiarity with statutory processes (SSS, Pag Ibig, Philhealth, BIR), Data analysis skills, Customer-centric mindset, Navigate ambiguity effectively, Process excellence experience, Change management experience, Ability to multitask, Manage projects independently, Deliver engaging presentations, Experience engaging with AI tools, Experience with emerging technologies
Nice to Have
Six Sigma experience
What You'll Do.
Manage employee lifecycle operations
Ensure on-time delivery of services
Track data for process effectiveness
Use data for process improvements
Support Regional Benefits team
Launch new benefit programmes locally
Collaborate with cross-functional teams
Enhance employee experience
Ensure data integrity in HR systems
Build operational rigour
Identify scalable process improvements
Ensure compliance and governance
Advise stakeholders on HR processes
Offer creative solutions for HR processes
Address complex challenges
How You'll Work.
Team & Collaboration
Cross-functional teams; Regional Benefits team
Communication Scope
Engaging presentations
Process & Methodology
Project management
Full Job Description
About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Get to Know the Team The People Experience team is a small but collaborative group is committed to building a forward-looking and future-ready people function at Grab. Our focus is on delivering top-notch benefits programmes that enhance employee well-being and satisfaction. Get to Know the Role Reporting to the Manager, People Experience, you will help operationalise HR processes, scale them, and ensure the employee experience remains at the forefront. You will manage day-to-day operations and act as the face of Pops (People Operations), known for your passion in out-serving employees and managers. You will be based onsite at Grab's office in Exquadra Tower, Philippines. The Critical Tasks You Will Perform * Manage the employee lifecycle operations for the Philippines Grab office, ensuring on-time delivery of services. * Track and use data to ensure process effectiveness and improvements * Support the Regional Benefits team in the launch of new benefit programmes locally * Collaborate with cross-functional teams to enhance employee experience and ensure data integrity in HR systems. * Build operational rigour, identify scalable process improvements, and ensure compliance and governance around data in our systems and in HR processes. * Be an advisor to stakeholders, offering creative yet simple solutions for HR processes and addressing complex challenges for Philippines Grabbers ## Qualifications What Essential Skills You Will Need * At least 3 years of in-house HR operations experience, with familiarity i
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