Specialist-FinancialServiceOperations

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. **_Job Description_** _Financial Services Operations Representative_ _Role Overview_ As a Financial Services Operations Representative, you will be providing transaction-processing services with a service orientated approach for our Mutual Fund client. You will work as part of a team to provide proactive and innovative solutions with a high attention to detail and accuracy. This role will be primarily operational in nature; however, you will also have opportunity to interact with account holders while working to research and resolve open items. Our team members share a commitment to ongoing professional development and delivery of exceptional quality service. _What you will be doing_ * Perform daily account activities to provide excellent service to our customers by processing financial service requests with efficiency and accuracy. * After attending formal training, execute service requests, which include purchases, redemptions, account maintenance, and new account set-up. * Meet and surpass quality and productivity objectives within current role, bringing a quality mindset to all aspects of the work. * Review transactions for quality, ensuring the accuracy of the work entered; escalating areas of concern as needed. * Work collaboratively within a virtual environment to build and maintain strong relationships both internally and externally. * On a daily basis, effectively communicate with advisors, shareholders, and the client over the phone in order to resolve complex issues or clarify incoming requests. * Utilize internal and external resources to maintain a working knowledge of relevant account and industry trends. *