JLL
Specialist,EngineeringServices
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Specialist, Engineering Services at JLL. Skills: Data center support, Hardware installation, Cable installation, Troubleshooting. Handle tape backup media. Prepare media for offsite storage”
Industry & Context.
Problem-solving skills; Troubleshooting
Night shift, 1800 to 0600, 2-week rotating schedule, Lift 50 lbs, Work shifts, On-call support
What They're Looking For.
Must Have
High school diploma or equivalent, 1 year related experience, Ability to lift 50 lbs, Work shifts, Provide on-call support
Nice to Have
2-year technical degree, Valid driver's license
What You'll Do.
Handle tape backup media
Prepare media for offsite storage
Perform ad hoc requests
Prepare incoming shipments
Coordinate incoming shipments
Receive incoming shipments
Compare packing lists
Perform remote hands support
Physical equipment inspections
Swap out failed components
Enter troubleshooting commands
Perform hardware installations
Perform cable installations
Perform hardware cabling troubleshooting
Support Service Manager processes
Support Power Maintenance Events
Maintain sparing levels
Perform physical audits
Update Service Manager database
Maintain business relationships
Exceed client expectations
How You'll Work.
Team & Collaboration
Global organization; Larger team
Communication Scope
Write reports; Write correspondence; Respond to inquiries; Respond to complaints
Process & Methodology
Service Request, Incident management, Change management
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shift: **Night shift ;** * **1800 → 0600, 2-week rotating schedule…** RESPONSIBILITIES _The ability to perform work independently is required:_ \- Handle tape backup media and prepare for offsite storage if applicable. \- Perform ad hoc requests as directed by on-site management. \- Prepare and coordinate and receive incoming shipments. Compare packing lists with purchase details to ensure accurate make, model, and quantities are received. Receipt SRM. \- Perform remote hands support e.g. power cycles, physical equipment and cabling inspections, swap out failed components, testing of copper and fiber cables, handle storage media, and enter troubleshooting commands. \- Perform hardware installations – rack / stack. \- Perform cable installations (routing, terminating) and testing. \- Perform hardware cabling troubleshooting \- Support Service Manager processes (e.g. Service Request, Incident, Change) by creating, updating, and closing associated tickets. \- Support Power Maintenance Events (PME) – active involvement in the planning through an assigned role. \- Track and maintain adequate sparing levels. \- Perform physical audits and ensure the Service Manager database is updated and accurate. \- Collaborate and maintain business relationships in order to meet and exceed client expectations with respect to business as usual and project activities. TECHNICAL SKILLS \- Ability to learn new technologies with an in
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