JLL

Specialist,EngineeringServices

$75–105k ~AI est. Hazelwood, Missouri, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Specialist, Engineering Services at JLL. Skills: Data center support, Hardware installation, Cable installation, Troubleshooting. Handle tape backup media. Prepare media for offsite storage”

Industry & Context.

Problems you'll solve

Problem-solving skills; Troubleshooting

Eligibility Requirements

Night shift, 1800 to 0600, 2-week rotating schedule, Lift 50 lbs, Work shifts, On-call support

What They're Looking For.

Must Have

High school diploma or equivalent, 1 year related experience, Ability to lift 50 lbs, Work shifts, Provide on-call support

Nice to Have

2-year technical degree, Valid driver's license

What You'll Do.

Handle tape backup media

Prepare media for offsite storage

Perform ad hoc requests

Prepare incoming shipments

Coordinate incoming shipments

Receive incoming shipments

Compare packing lists

Perform remote hands support

Physical equipment inspections

Swap out failed components

Enter troubleshooting commands

Perform hardware installations

Perform cable installations

Perform hardware cabling troubleshooting

Support Service Manager processes

Support Power Maintenance Events

Maintain sparing levels

Perform physical audits

Update Service Manager database

Maintain business relationships

Exceed client expectations

How You'll Work.

Team & Collaboration

Global organization; Larger team

Communication Scope

Write reports; Write correspondence; Respond to inquiries; Respond to complaints

Process & Methodology

Service Request, Incident management, Change management

Full Job Description

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shift: **Night shift ;** * **1800 → 0600, 2-week rotating schedule…** RESPONSIBILITIES _The ability to perform work independently is required:_ \- Handle tape backup media and prepare for offsite storage if applicable. \- Perform ad hoc requests as directed by on-site management. \- Prepare and coordinate and receive incoming shipments. Compare packing lists with purchase details to ensure accurate make, model, and quantities are received. Receipt SRM. \- Perform remote hands support e.g. power cycles, physical equipment and cabling inspections, swap out failed components, testing of copper and fiber cables, handle storage media, and enter troubleshooting commands. \- Perform hardware installations – rack / stack. \- Perform cable installations (routing, terminating) and testing. \- Perform hardware cabling troubleshooting \- Support Service Manager processes (e.g. Service Request, Incident, Change) by creating, updating, and closing associated tickets. \- Support Power Maintenance Events (PME) – active involvement in the planning through an assigned role. \- Track and maintain adequate sparing levels. \- Perform physical audits and ensure the Service Manager database is updated and accurate. \- Collaborate and maintain business relationships in order to meet and exceed client expectations with respect to business as usual and project activities. TECHNICAL SKILLS \- Ability to learn new technologies with an in

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