Amgen
Biotechnology
SpecialistCRMSoftwareEngineer
Neural analysis suggests this role is
optimal for Mid candidates.
“Specialist CRM Software Engineer at Amgen. Skills: Salesforce, Veeva CRM, CI/CD, Copado. Lead development in Salesforce/Veeva CRM. Build/configure new and existing features”
What You'll Achieve.
streamline the delivery of Veeva CRM/Salesforce solutions; build features that support Sales business users; enabling continuous integration and continuous delivery; ensuring timely resolution of any problems; limiting/eliminating tech debt; streamline the system; move most effectively within our CI/CD pipeline; ensure code quality; adherence to best practices; ensure the quality of the software; ensure efficient service to system users
Industry & Context.
analytical and troubleshooting skills; troubleshooting; performance issues
What They're Looking For.
Must Have
Doctorate Degree, Master’s degree with 6 - 12 years of experience in Computer Science, IT or related field, Bachelor’s degree with 8 - 13 years of experience in Computer Science, IT or related field, Diploma with 10 - 14 years of experience in Computer Science, IT or related field, 5+ years of experience as a Salesforce CRM Developer, In-depth knowledge of Salesforce development, experience working with MuleSoft or Databricks integrations, Hands-on experience with the Salesforce security model, Experience with version control systems like Git, Salesforce Developer 2
Nice to Have
Experience working with Veeva CRM, large CRM Migration experience, Proficient in Apex, Proficient in JavaScript, Proficient in other programming languages, Proven experience developing and managing Salesforce CI/CD pipelines using SFDX, ANT, or packaged solutions like Copado, understanding of CI/CD concepts, understanding of integration methodologies, understanding of relevant technologies, Experience integrating off-platform solutions with CI/CD pipelines, Salesforce Development Lifecycle Designer, Salesforce Platform Builder, Veeva CRM Systems Administrator, Copado Fundamentals I/II (Admin / Developer)
What You'll Do.
Lead development in Salesforce/Veeva CRM
Build/configure new and existing features
Support development teams in automating processes
Provide ongoing support and troubleshooting
Maintain and optimize existing configurations
Research Veeva/Salesforce capabilities
Develop innovative solution using generative AI
Create and maintain documentation
and implement applications
Analyze and understand requirements
Develop and execute unit tests
Identify and resolve software bugs
Maintain detailed documentation
Drive Production Support for CRM
How You'll Work.
Team & Collaboration
Collaborate with Salesforce/Veeva CRM Admins, Data Engineers, and Architects; Work closely with Product Owners and cross functional Development Teams; Partner with Development Teams; Work closely with other developers; Work with Product Owner; Work with Business Analyst; Work with Salesforce Admins; Work with QA analyst; Work with Scrum Master; Work with cross functional teams
Communication Scope
verbal communication skills; written communication skills; presentation skills; public speaking skills
Process & Methodology
plan and schedule releases, guidance on release dependencies, technical constraints, risks, agile software delivery
Full Job Description
## **Career Category** Information Systems ## ## **Job Description** _ABOUT AMGEN_ Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. _ABOUT THE ROLE_ _Role Description:_ The Specialist Software Engineer collaborates with Salesforce/Veeva CRM Admins, Data Engineers, and Architects to streamline the delivery of Veeva CRM/Salesforce solutions via Amgen’s Copado-based CI/CD pipelines. Develop/configure applications that can be used on the go (mobile-first) using standards-based solutions such as Lightning Web Components, toolset will include Visual Studio Code, SFDX, working with tools such as Copado CI/CD, Git and support integration technologies such as MuleSoft or Databricks. This role involves configuring and custom coding within CRM (Salesforce or Vault) to build features that support Sales business users. _Roles & Responsibilities:_ * Leads development in Salesforce/Veeva CRM to build/configure new and existing features * Works closely with Product Owners and cross functional Development Teams to plan and schedule releases, providing guidance on release dependencies, technical constraints, and risks * Supports the development teams in automating build, test, and deployment processes, enabling continuous integration and continuous delivery in the Salesforce/Veeva ecosystem * Provides ongoing support and troubleshooting for post-release issues, ensuring timely resolution of any problems that arise * Maintain and optimize existing configurations and customizations by limiting/eliminating tech debt to streamline the system * Partner with Development Teams to ensure agile software delivery an
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