Specialist-BlendedVoice

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. **_Job Description_** Core Requirements and Skills · To exercise due care and diligence · Uphold responsibilities for risk and business continuity practices within your role. · To comply with the regulatory regimes in which SS&C operates (Data Protection, Financial Crime Prevention regulations and CASS) · To attend required training. · Ensure all activities are undertaken in accordance with procedures & controls, and that any changes to activities implications are considered · To escalate issues or potential breaches to your Line Manager · To provide feedback with regards to the effectiveness of procedures, controls and MI, including contributing to the annual review of procedures. Quality · All employees are accountable for the delivery of a Quality service that drives for excellence in all their work activities: · To be quality driven, aiming for 100% accuracy and timeliness of delivery. · To provide a quality service and meet expectation of the customer (internal and external). · To review processes and practices within your role to propose change and improvement where individual and team performance are being affected. · To observe the standards of market, business and personal conduct and demonstrate integrity in your execution of duties. · To communicate and promote the values of SS&C to reinforce and support a consistent level of quality · Ensure all SS&C policies and procedures are followed · Attending client meeting to explain processes · Prepare documentation for audit requests and attending meeting where required Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated comp