Manulife
Financial Services
Specialist,AgencyRiskandControl
“Specialist, Agency Risk and Control at Manulife. Skills: risk management, compliance, control assessment. Monitor performance metrics and key risk indicators (KRIs) of assigned business conduct basic trend analysis to identify unusual patterns, potential risks, or emerging issues.. Support the preparation of sales quality review reports and ensure findings and recommendations align with company policies and regulatory requirements.”
What You'll Achieve.
ensure findings and recommendations align with company policies and regulatory requirements; ensure timely closure of agreed action plans
Industry & Context.
identify unusual patterns, potential risks, or emerging issues; identify control gaps and areas for improvement; propose practical recommendations under guidance to address identified risks
What They're Looking For.
Must Have
Bachelor degree in Finance, Business Administration, Data analysis and related fields, 3 - 5 years in risk management, compliance or audit roles
Nice to Have
Experience in Agency Operations, Insurance industry
What You'll Do.
Monitor performance metrics and key risk indicators (KRIs) of assigned business conduct basic trend analysis to identify unusual patterns
Support the preparation of sales quality review reports and ensure findings and recommendations align with company policies and regulatory requirements.
Assist in assessing control design and operating perform process reviews to identify control gaps and areas for improvement.
Identify risk areas and support risk propose practical recommendations under guidance to address identified risks.
Monitor sales practices and risk management maintain issue logs and escalate key findings to the line manager.
Coordinate with sales teams to follow up on issues
and implementation progress.
Track outstanding findings and ensure timely closure of agreed action plans.
Support discussions with sales teams to clarify findings and align on remediation actions.
Assist in delivering training sessions and provide support to QA team members on systems
Support ad-hoc reviews
and initiatives as assigned.
How You'll Work.
Team & Collaboration
Coordinate with sales teams to follow up on issues, corrective actions, and implementation progress.; Support discussions with sales teams to clarify findings and align on remediation actions.; provide support to QA team members on systems, policies, procedures, and core processes.
Communication Scope
Support discussions with sales teams to clarify findings and align on remediation actions.
Process & Methodology
Support ad-hoc reviews, projects, and initiatives as assigned.
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