Comcast Business
Specialist1,TechnicalProductSalesSupport
“Specialist 1, Technical Product Sales Support at Comcast Business. Skills: Technical Product Sales Support. Delivers technical knowledge and assistance to customers and internal teams for effective use of technical products.. Acts as a connection between sales, engineering, and customers to resolve technical questions.”
What You'll Achieve.
Enhancing product performance to align with business objectives and customer satisfaction targets.
Industry & Context.
Resolving technical issues; Resolving problems
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
What They're Looking For.
Must Have
0-2 Years Relevant Work Experience
What You'll Do.
Delivers technical knowledge and assistance to customers and internal teams for effective use of technical products.
Acts as a connection between sales
and customers to resolve technical questions.
and enhances product performance to align with business objectives and customer satisfaction targets.
Providing technical guidance to sales teams and customers during the product selection and implementation process.
Assisting in troubleshooting and resolving technical issues related to product performance or application.
Preparing and delivering technical presentations and product demonstrations to internal teams and customers.
Collaborating with engineering teams to address product-related inquiries and improve customer outcomes.
Maintaining accurate documentation of customer interactions
Supporting the development of training materials and resources for internal teams and customers.
consistent and punctual attendance.
Must be able to work nights and weekends
variable schedule(s) and overtime as necessary.
How You'll Work.
Team & Collaboration
Acts as a connection between sales, engineering, and customers.; Collaborating with engineering teams to address product-related inquiries and improve customer outcomes.; Win as a team make big things happen by working together and being open to new ideas.
Communication Scope
Technical presentations; Product demonstrations
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