Cleveland Clinic Health System
healthcare
SpecialUnitSurgeryCoordinator-HVTI
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Special Unit Surgery Coordinator - HVTI at Cleveland Clinic Health System. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data.. Validate patient physician information and ensure accurate collection.”
What You'll Achieve.
successful completion of all scheduled and unscheduled surgeries and procedures; maximize allocated space based on medical needs; maintaining the organization of the department
Industry & Context.
Requires frequent standing, walking and sitting for extended periods of time., Lifting and carrying up to 25 lbs., Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital., Normal or corrected vision., Follows standard precautions using personal protective equipment as required., Obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
What They're Looking For.
Must Have
Two years of related experience in an area that provides broad knowledge of medical terminology, including patient registration, patient billing, insurance processing or appointment/operating room scheduling OR three years of customer service concierge experience, Working knowledge of computerized appointment/OR scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access, Proficiency in Personal Computers (PC) and general knowledge of PC-based systems and software, Knowledge of Microsoft Word and Excel applications
Nice to Have
In-depth knowledge of medical terminology and/or CPT/ICD coding
What You'll Do.
Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data.
Validate patient physician information and ensure accurate collection.
Validate and capture primary
secondary and tertiary insurance coverage to ensure accurate billing.
Identify patients in need of financial counseling to ensure appropriate payment of services and services out of insurance plan or requiring referrals.
patient preferences and physician specialty.
Coordinate services and provide special instructions as requested by patients
internal physicians and referring physicians.
Perform scheduling both intra- and inter-departmentally as requested by physician orders.
Receive orders and processes as indicated by provider and schedules according to protocol.
Ensure accuracy of all data including appropriate CPT coding and case information (side
corrections and changes to scheduled procedures/surgeries.
Maintain provider schedules for designated units and coordinate multiple physician schedules.
Serve as liaison with admitting office regarding hospital reservations
update admission information and cancels reservations.
Act as a resource to all department personnel (surgeons
etc.) on daily activity.
Communicate with patients and their families to provide detailed instructions
directions and resources available.
How You'll Work.
Team & Collaboration
work in conjunction with physicians and other caregivers; Serve as liaison with admitting office; Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.)
Communication Scope
Communicate with patients and their families to provide detailed instructions, directions and resources available.
Full Job Description
## At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. ## We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and ****The Power of Every One.**** ### Job Title Special Unit Surgery Coordinator - HVTI ### Location Akron ### Facility Akron Medical Office Building ### Department Orthopedics-Cleveland Clinic Akron General ### Job Code B16014 ### Shift Days ### Schedule 8:00am-4:30pm ### Job Summary ### Job Details Join Cleveland Clinic Akron General where we have been providing world-class care to the community for over 100 years. At Akron General, you will work and learn from some of the best caregivers, provide and receive multitudes of support and appreciation, and create steppingstones toward a rewarding career with one of the world's most respected healthcare organizations. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Special Unit Surgery Coordinator, you will be responsible for all activities related to the successful completion of all scheduled and unscheduled surgeries and procedures, as well as patient admissions and appointments. You will work in conjunction with physicians and other caregivers to prioritize admissions and appointments and maximize allocated space based on medical needs. This role is essential to maintaining the organization of the department, allowing caregivers to continue providing the exceptional care our patients deserve and have come to expect from Cleveland Clinic. **A caregiver in this position works Monday-Friday from 8:00AM – 4:30PM.** A caregiver who excels in this role will: * Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. * Validate p
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