BEJ FedEx Express BE BV
logistics
SpecialServicesSupportAgent(onsite)
“Special Services Support Agent (on-site) at BEJ FedEx Express BE BV. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Support administrative processes of warehousing/VASC customers. Support supervisor and management by coordinating team”
What You'll Achieve.
delivering outstanding experience to our customers; safeguarding stock accuracy
Industry & Context.
resolving order issues; resolving issues independently
on-site, back-up rosters in case of holidays, rare weekend work
What They're Looking For.
Must Have
customer oriented mindset, maturity, analytical competences, ability of resolving issues independently at the day end, Previous logistical experience in a similar role or equivalent, Proficient skills in SAP, Proficient skills in O365, Proficient skills in professional communication, Willingness to become part of the core team servicing our customers, spirit to continue learning, support colleagues cross-functionally, work as a team
Nice to Have
experience in order and inventory admin through SAP
What You'll Do.
Support administrative processes of warehousing/VASC customers
Support supervisor and management by coordinating team
Assist warehouse colleagues operationally
Interact with customer
How You'll Work.
Team & Collaboration
coordinating a team during holiday periods; assist your warehouse colleagues operationally; support colleagues cross-functionally; work as a team; Interact with customer, drivers, supervisor, warehouse employees, management
Communication Scope
professional communication; written and spoken English; written and spoken Dutch; written and spoken French
Applying for this Special Services Support Agent (on-site) role?
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