Supercell Games
Tech / AI / Software
SpanishSpeakingPlayerSupportforSupercellGames
“Spanish-Speaking Player Support for Supercell Games at Supercell Games. Skills: Player Support. Respond to player queries in Spanish through various channels including chat, email, and social media. Investigate, troubleshoot, and resolve player issues effectively and with empathy”
What You'll Achieve.
maximizing player satisfaction and engagement; ensuring a smooth and enjoyable gaming experience
Industry & Context.
troubleshoot
Relocation to Sofia, Bulgaria
What They're Looking For.
Must Have
Fluency in Spanish and English, both written and verbal, Eligibility and willingness to relocate to Sofia, Bulgaria
What You'll Do.
Respond to player queries in Spanish through various channels including chat
and resolve player issues effectively and with empathy
Gather player feedback and communicate insights to the relevant teams to improve game features and support services
Keep accurate records of player interactions and support cases
Help create and update support documentation and knowledge base articles
How You'll Work.
Team & Collaboration
Work closely with cross-functional teams to improve support processes and overall player experience
Communication Scope
Excellent communication skills with a professional approach
Applying for this Spanish-Speaking Player Support for Supercell Games role?
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ANONYMOUS · UNFILTERED
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