Mercier Consultancy Group

Consumer Electronics

Spanish-SpeakingCustomerExpertsforDyson-WorkInGreece-PaidRelocation

€20–25k ~AI est. Greece FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Spanish-Speaking Customer Experts for Dyson - Work In Greece - Paid Relocation at Mercier Consultancy Group. Skills: Customer support, Spanish fluency. Provide customer support. Assist customers with product information”

What You'll Achieve.

Maintain positive customer relationships; Ensure excellent service delivery; Ensure customer satisfaction

Industry & Context.

Consumer Electronics
Problems you'll solve

Problem-solving skills; Troubleshooting

Eligibility Requirements

Relocation to Greece

What They're Looking For.

Must Have

Fluency in Spanish, Proficiency in English, Customer service experience, Consumer electronics experience, Retail experience, Communication skills, Problem-solving skills, Customer-focused attitude, Work in fast-paced environment, Familiarity with CRM software, Familiarity with digital communication tools, Willingness to relocate

Nice to Have

Spanish proficiency preferred

What You'll Do.

Provide customer support

Assist customers with product information

Assist customers with troubleshooting

Assist customers with after-sales service

Resolve customer inquiries

Maintain customer relationships

Record customer interactions

Maintain notes in CRM

Collaborate with internal teams

Ensure service delivery

Ensure customer satisfaction

Stay updated on Dyson products

Stay updated on Dyson policies

Stay updated on industry trends

How You'll Work.

Team & Collaboration

Internal teams

Communication Scope

Customer service

Full Job Description

Mercier Consultancy MD is excited to offer an excellent opportunity for Spanish-Speaking Customer Experts to join our team supporting Dyson in Greece. This role focuses on delivering exceptional customer service to Spanish-speaking customers and includes the benefit of paid relocation to Greece. ### Key Responsibilities * Provide high-quality customer support to Spanish-speaking Dyson customers via phone, email, and chat. * Assist customers with product information, troubleshooting, and after-sales service. * Resolve customer inquiries efficiently while maintaining positive customer relationships. * Record and maintain detailed notes of customer interactions using CRM systems. * Collaborate with internal teams to ensure excellent service delivery and customer satisfaction. * Stay updated on Dyson products, policies, and industry trends. **Requirements** * Fluency in Spanish (spoken and written) is mandatory; proficiency in English is preferred. * Previous experience in customer service, ideally in consumer electronics or retail. * Strong communication and problem-solving skills with a customer-focused attitude. * Ability to work effectively in a fast-paced and dynamic environment. * Familiarity with CRM software and digital communication tools. * Willingness to relocate to Greece; paid relocation support provided. * Passion for technology and delivering excellent customer experiences. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Training 3. Fully Paid Relocation Package 4. Monthly Performance Bonus 5. Health Insurance 6. 2 Extra Salaries Per Year 7. And Much More...

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