Mercier Consultancy Group
Logistics
SpanishSpeakingCustomerCareAgentforLogisticsServices
“Spanish Speaking Customer Care Agent for Logistics Services at Mercier Consultancy Group. Skills: Customer support, Logistics coordination. Provide excellent customer support in Spanish. Assist customers with inquiries”
What You'll Achieve.
Ensure customer satisfaction; Ensure customer loyalty
Industry & Context.
Problem-solving skills
Live in Greece
What They're Looking For.
Must Have
Exceptional fluency in Spanish, English proficiency B2, Previous customer service experience, Willingness to live and work in Greece
Nice to Have
Familiarity with CRM systems, Familiarity with logistics software
What You'll Do.
Provide excellent customer support in Spanish
Assist customers with inquiries
Coordinate with internal teams
Coordinate with external logistics partners
Resolve customer issues promptly
Maintain accurate records of customer interactions
Maintain accurate records of service requests
Handle complaints professionally
Resolve complaints professionally
Stay informed about logistics processes
Stay informed about company policies
Stay informed about service updates
How You'll Work.
Team & Collaboration
Internal teams; External logistics partners
Applying for this Spanish Speaking Customer Care Agent for Logistics Services role?
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