Cross Border Talents

Customer Service

SpanishCustomerAdvisor

€20–25k ~AI est. Lisbon, Lisbon, Portugal FULL TIME
The Brief

“Spanish Customer Advisor at Cross Border Talents. Assist customers via inbound calls and inquiries. Provide professional, friendly, and solution-oriented support”

Industry & Context.

Customer Service
Problems you'll solve

Troubleshoot issues

Eligibility Requirements

Rotating shifts

What They're Looking For.

Must Have

Citizen UE or Work Permit, Fluency in Spanish (C1/C2 Level or Native), Good knowledge of English (B2 level), Living in Lisbon area, Typing Speed: 25 words per minute, Availability to work in rotating shifts, Good computer, Previous experience or contact with clients, Good listening, Good time management, Team spirit, Flexibility

What You'll Do.

Assist customers via inbound calls and inquiries

and solution-oriented support

Resolve customer issues efficiently

Document customer interactions and feedback

Investigate and troubleshoot issues

Guide customers toward best solutions

Contribute to high-quality customer experience

Free ATS check

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