Four Seasons
SpaMembershipCoordinator
“Spa Membership Coordinator at Four Seasons. Skills: Membership sales, Member accounts, Wellness services. Manage spa and fitness membership program. Handle membership sales”
Industry & Context.
Flexibility to work weekends, holidays, and varied shifts
What They're Looking For.
Must Have
1-2 years of customer service experience in a luxury hotel, spa, or wellness sales experience
Nice to Have
Fluency in additional languages
What You'll Do.
Manage spa and fitness membership program
Handle membership sales
Manage member accounts
Organize exclusive events
Promote wellness offerings
Foster relationships with members
Uphold luxury service standards
Serve as primary point of contact
Conduct personalized tours
Manage member accounts
Maintain accurate membership records
Actively promote memberships
Organize member-exclusive events
Communicate with members
Address and resolve member concerns
Foster welcoming environment
Oversee membership billing
Resolve account issues
Ensure spa and fitness areas maintained
Generate and manage reports
How You'll Work.
Team & Collaboration
Coordinate with internal teams; Collaborate with other departments; Support Spa Coordinator team; Assist in training front desk staff; Participate in team meetings
Communication Scope
Communication skills
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