Four Seasons
Spa/HealthClubReceptionist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Spa/Health Club Receptionist at Four Seasons. Skills: Guest satisfaction, Spa operations, Booking coordination. Perform spa services. Maintain Four Seasons standards”
What You'll Achieve.
Achieve maximum customer satisfaction; Achieve maximum customer comfort
Industry & Context.
Flexible schedule
What They're Looking For.
Must Have
6 months spa receptionist experience, Ability to operate computer equipment, Work weekends, nights, and holidays, Work authorization in the United States
Nice to Have
Spa receptionist experience in luxury hotel, Knowledge of Book4Time
What You'll Do.
Maintain Four Seasons standards
Facilitate guest arrival and departure
Coordinate spa treatment bookings
Track guest preferences
Respond to interactions
Handle guest interactions
Accommodate special requests
Assist guests with inquiries
Assist guests with retail sales
Assist with inventory stocking
How You'll Work.
Team & Collaboration
Work with other departments
Communication Scope
Communicate clearly; Communicate effectively
Full Job Description
**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Sophisticated urban retreat on the waterfront. Our modern, urban retreat, positioned at the edge of Baltimore’s Harbor East, offers a host of luxurious amenities such as a five-star Spa to a rooftop pool, setting the scene for fabulous vacations with kids, romantic getaways and business stays. Miles of walkable waterfront, top restaurants and city landmarks are all within easy reach. **The role of the Spa Receptionist** The Spa Receptionist is responsible for guest satisfaction in the spa by performing the proper services to the best of their ability and maintaining Four Seasons standards throughout all procedures. Facilitates guest arrival and departure in the spa. Coordinate spa treatment bookings. Schedule treatments with selected Spa software, maximizing time within the treatment schedule and tracking guest preferences. Responds to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort. Handles all guest interactions with the highest le
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