Four Seasons Resort Mallorca at Formentor
SpaAttendant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Spa Attendant at Four Seasons Resort Mallorca at Formentor. Skills: Cleanliness and organization of spa facilities, Guest assistance, Supply stocking and replenishment, Customer service, Staff support. Maintain cleanliness and organization of the spa facilities, including treatment rooms, relaxation areas, and restrooms.. Assist guests with check-in and check-out processes, providing information about spa services and amenities.”
What You'll Achieve.
delivering an exceptional spa experience; ensuring the cleanliness, organization, and readiness of all spa areas; maintains a serene and welcoming environment; anticipates guests' needs with discretion and professionalism; enhance the overall guest experience
Industry & Context.
Basic Problem-Solving Skills
Physical Stamina, Willing to work shifts that may include weekends, holidays, and evenings, Seasonal contract, 40 hours per week, consecutive and rotating shifts (including early mornings, days, evenings and weekends)
What They're Looking For.
Must Have
2 Years Work Experience, Professional /Technician Degree, Spanish / English Languages, High Language Ability
Nice to Have
Customer Service Skills, Attention to Detail, Physical Stamina, Professional Appearance, Communication Skills, Time Management, Team Player, Knowledge of Spa Services, Hygiene Standards, Flexibility, Basic Problem-Solving Skills, Enthusiasm for Wellness
What You'll Do.
Maintain cleanliness and organization of the spa facilities
including treatment rooms
Assist guests with check-in and check-out processes
providing information about spa services and amenities.
Ensure that all spa supplies and amenities are stocked and replenished as needed.
Provide exceptional customer service by addressing guest inquiries and needs promptly.
Assist therapists and other staff as needed to enhance the overall guest experience.
How You'll Work.
Team & Collaboration
Works well with other spa team members to ensure smooth operations and provide an exceptional guest experience.; Assist therapists and other staff as needed to enhance the overall guest experience.
Communication Scope
Ability to interact with guests professionally; answer questions; provide information about spa services; coordinate with spa therapists
Full Job Description
**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Four Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island. ### **About the role** ### The Spa Attendant plays a key role in delivering an exceptional spa experience by ensuring the cleanliness, organization, and readiness of all spa areas. This role supports the therapists and front desk staff, maintains a serene and welcoming environment, and anticipates guests' needs with discretion and professionalism. ### **What you will do** * ### Maintain cleanliness and organization of the spa facilities, including treatment rooms, relaxation areas, and restrooms. * ### Assist
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