Spécialiste–Ressourceshumaines

## Accountabilities In this role, you will design, develop, and deliver learning solutions that strengthen employee capabilities and support organizational performance across multiple functions and levels. Design and develop learning programs across various formats including eLearning, instructor-led training, webinars, multimedia content, job aids, and performance support tools. Collaborate with subject matter experts and stakeholders to identify training needs aligned with strategic business priorities. Ensure learning content is accurate, engaging, and aligned with organizational goals and operational requirements. Develop training solutions supporting onboarding, leadership development, product knowledge, systems training, and sales enablement. Facilitate virtual, hybrid, and in-person training sessions for diverse audiences. Coach presenters and internal facilitators to improve delivery and engagement effectiveness. Manage and update digital learning content across learning platforms and systems. Requirements: The ideal candidate brings strong instructional design expertise, facilitation experience, and the ability to work effectively across cross-functional teams in a fast-paced environment. 3+ years of experience in learning and development, instructional design, or a related training role. Proficiency with tools such as Adobe Creative Cloud, Articulate 360, Microsoft Office, and Microsoft Teams. Experience facilitating training programs in corporate, retail, or customer-focused environments. Strong ability to collaborate with stakeholders, subject matter experts, and leadership teams. Experience managing learning content through platforms such as Workday, Moodle, or Blackboard. Excellent communication skills, both written and verbal, with strong presentation abilities. Ability to design engaging, learner-centered content that supports performance improvement. Bilingualism (English and French) is considered an asset. Strong organizational skills with the abil