Madhappy
Retail
SouthCoastPlazaPart-TimeStoreAssociate
Neural analysis suggests this role is
optimal for Mid+ candidates.
“South Coast Plaza Part-Time Store Associate at Madhappy. Skills: Sales, Customer relations. Drive engagement, knowledge, passion for brand. Welcome and connect with every customer”
Industry & Context.
Think critically; Solve problems
What They're Looking For.
Must Have
1+ years retail associate experience, Available on weekends, Ability to work flexible schedule, Ability to work store opening duration
Nice to Have
Experience in fashion/apparel, Previous experience in small team environment
What You'll Do.
Welcome and connect with every customer
Answer customer questions
Direct customers to merchandise
Develop relationships with repeat customers
Engage customers pre and post visits
Communicate promotional events
Follow-up on purchases
Monitor customer feedback
Share feedback with stakeholders
Maintain store aesthetics
Ensure product presentation is edging
Arrange product by size
Ensure uniform color arrangement
Fold and hang garments properly
Maintain store appearance
Maintain organization
Understand merchandising
Provide friendly shopping experience
Provide seamless shopping experience
Fulfill online orders
Perform store-to-store transfers
Ensure constant communication amongst team
Ensure operations run smoothly
How You'll Work.
Team & Collaboration
Work with store leadership; Work with store supervisor; Work with store manager; Communicate amongst team
Communication Scope
Communicate professionally; Communicate patiently; Communicate effectively
Full Job Description
## Description SOUTH COAST PLAZA STORE ASSOCIATE Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that. About the job We are looking to hire a part-time store associate for Madhappy South Coast Plaza. In this position, you will be responsible for ensuring superior service to all customers, maintain high-standards of operations for the store, and represent what Madhappy stands for well. This role will report directly to our store supervisor and store manager. This role will be expected to work at our location opening in South Coast Plaza. Responsibilities ● Establish a constant focus on brand, continually driving engagement, knowledge and passion for the brand across the store team ● Welcome and connect with every customer by greeting, answering questions, directing customers to merchandise, and recommending styles to fit their personal needs ● Develop and nurture relationships with repeat customers, frequently engaging them pre and post visits (communication on promotional events, follow-up on purchases, just checking in!) ● Monitor customer feedback, working with your store’s leadership team, to share inform
Applying for this South Coast Plaza Part-Time Store Associate role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about Madhappy?
Real rants from real employees. Read before you apply.