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About Jumia: Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers. Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa. In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange. What you will be doing Continuously improve the delivery process and attain a sustained level of delivery performance improvement Driving performance management of your team members Preparing and implementing training and development plans for associates Managing, on a daily basis, end-to-end operations for either one large site Executing inbound and outbound operations, coordinate workflows, or flow of orders and materials to ensure products are shipped on time to meet customer delivery promise Fully understand processes and daily goals, and make recommendations to improve performance Report and escalate systemic issues to management as necessary and in a timely manner Supervise the seasonal contract-based employees by reviewing their day to day tasks and manage their productivity, attendance and collaborate to reach the required objective What we are looking for Bachelor’s degree and at least 2 years of experience in a distribution, warehousing or logistics and Supply Chain environment Thorough working knowledge of MS Office, e. g. solid and sound Excel knowledge At least 2 years of direct leadership, indirect leadership Understanding of E-Commerce Direct