Sonder. io
SonderResponder
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Sonder Responder at Sonder. io. Skills: decision-making, response, empathy, drive to help others, assess a critical situation, determine, or recommend, the next steps. Provide in-person support to members. Coordinate with the Support Centre”
Industry & Context.
Ability to set priorities; Ability to act on key issues; Ability to make quick decisions; assess a critical situation; determine, or recommend, the next steps
24-hour on-call roster, National Police Check, WWCC
What They're Looking For.
Must Have
Experience in decision-making, Experience in response, Experience in empathy, A drive to help others, Recent or current experience in Australia within emergency services, military and/or security-related work, A network of contacts in the local area, High level of self-awareness, High level of motivation, High level of self-management, Ability to set priorities, Ability to act on key issues, Ability to make quick decisions while displaying interpersonal sensitivity, Ability to work a flexible, on-call roster, National Police Check, WWCC
Nice to Have
Experience from the military, law enforcement, mental health sector or emergency services industries
What You'll Do.
Provide in-person support to members
Coordinate with the Support Centre
Conduct stakeholder engagement to support Sonder’s business and operational outputs
Nurture partnership relations
engagement and training
Provide input to operational procedures and network management
Conduct emergency and non-emergency support responses as required to support the network of responders in your area
How You'll Work.
Team & Collaboration
cross-functional coordination; stakeholder engagement; partnership relations
Full Job Description
Sonder is an active care technology company that helps organisations improve the wellbeing of their people so they perform at their best. Our mobile app provides immediate, 24/7 support from a team of safety, medical, and mental health professionals - plus onsite help for time-sensitive scenarios. Accredited by the Australian Council on Healthcare Standards (ACHS), our platform gives leaders the insights they need to act on tomorrow’s wellbeing challenges today. We completed a highly successful Series B capital raise in August 2022. With operations in Australia, New Zealand and the UK, we are at an exciting time of growth and we invite you to join us on our mission to help organisations around the world create a culture of Active Care. 500,000+ eligible members across multiple countries 300 + team members, as well as an on-the-ground responder network Trusted by major corporations, education providers, and government agencies Winner of the 2021 Australian Financial Review BOSS #1 Most Innovative Company (Technology) Join Sonder’s innovative movement to provide global support through the right care at the right time and know you are contributing to empowering people to be at their best. About the role At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre. Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity. Ideally based in, or around: Mackay You’ll be a part of the Sonder Responders Network employed in a casual capacity. Sonder Responders work a flexible, 24-hour on-call roster, and this is an exciting opportunity for the right people to build and expand the network in Australia from the ground level. Your experience in decision-making, response, empathy, and a drive to help others will be essential to
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