Zip

AI platform for enterprise procurement

SolutionsServicesManager

London, United Kingdom FULL TIME
The Brief

“Solutions Services Manager at Zip. Skills: Implementation scoping, Statement of Work (SOW) drafting, Technical validation, Customer outcomes. Sell Zip implementation delivery. Run technical validations”

What You'll Achieve.

Improve deal closure rates; Ensure only achievable and sustainable delivery paths are committed to; Ensure every new customer starts their journey with a clear, validated path to success

Industry & Context.

AI platform for enterprise procurement
Problems you'll solve

Translate business requirements into achievable implementation plans

What They're Looking For.

Must Have

5+ years of experience in professional services, implementation consulting, or services engagement, Proven track record of scoping complex software implementations and drafting detailed Statements of Work (SOW), technical aptitude with the ability to run technical validations and translate business requirements into achievable implementation plans, Excellent communication and negotiation skills, Bachelor’s degree in a relevant field (e.g. , Business, Finance, Legal Studies or Communications)

Nice to Have

Experience in the legal-tech or procurement space (e.g. , CLM or Procurement Orchestration), Experience working in a high-growth startup environment (Series C through IPO), Background in Legal Engineering or as an Implementation Consultant, Familiarity with the "procurement orchestration" category

What You'll Do.

Sell Zip implementation delivery

Run technical validations

Negotiate and write Statements of Work (SOW)

Drive confidence in Zip's functionality

Decrease commitments outside of delivery scope

Help build the function

How You'll Work.

Team & Collaboration

Collaborating across Sales, Deal Desk, and customer stakeholders; Collaboration with peers and leadership

Communication Scope

Excellent communication skills

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