Reducto

AI

SolutionsEngineeringManager

San Francisco, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Solutions Engineering Manager at Reducto. Skills: Solutions Engineering, Team leadership, Customer engagements, Technical strategy. Build and lead Solutions Engineering team. Hire, onboard, coach, and develop SEs”

What You'll Achieve.

Drive enterprise wins and expansion; Tie SE activity to revenue and customer outcomes

Industry & Context.

AI
Eligibility Requirements

Requires working hard and moving quickly

What They're Looking For.

Must Have

8+ years of experience in solutions engineering, sales engineering, or a closely related technical customer-facing role, significant time spent supporting enterprise or regulated customers, 2+ years of experience directly managing or leading a team of solutions/sales engineers, hiring, coaching, and performance management, technically credible, Python, APIs, infrastructure, modern cloud/Kubernetes-based deployments, Cross-functional partnership, worked tightly with Sales, Product, and Engineering leadership, owning the technical side of the customer journey, Operational rigor, built or improved the systems that make a technical team run, forecasting, capacity planning, account coverage, POC frameworks, enablement, metrics that tie SE activity to revenue and customer outcomes

Nice to Have

built a Solutions/Sales Engineering function from the ground up at an early-stage or high-growth startup, experience selling to or supporting technical buyers in regulated industries (financial services, healthcare, legal, insurance) or AI/ML-heavy teams, Keep up with the latest developments in ML/AI, opinion on where the document/agentic AI space is going

What You'll Do.

Build and lead Solutions Engineering team

Partner with Sales leadership

Drive enterprise wins and expansion

Stay hands-on as player-coach

Lead strategic enterprise engagements

Be bridge between customers and Product/Engineering

Synthesize field signal into feedback loop

Shape technical positioning

Scale Solutions Engineering function

How You'll Work.

Team & Collaboration

Partner closely with GTM teams; Partner with Sales leadership; Work tightly with Sales, Product, and Engineering leadership; Bridge between customers and Product/Engineering; Work directly with founders

Full Job Description

ABOUT US Reducto is the agentic document platform for leading AI teams who demand enterprise performance at scale. We provide a comprehensive toolkit for working with documents the way a human would, combining custom in-house and leading frontier models to power efficient and accurate document workflows. We’ve grown rapidly, increasing revenue 8x year over year and partnering with hundreds of companies, from leading AI teams like Harvey, Vanta, and Scale, to enterprise customers across FAANG and top trading firms. Reducto has raised over $100M from world-class investors including a16z, Benchmark, and First Round Capital.   THE OPPORTUNITY As the Founding Solutions Engineering Manager at Reducto, you’ll build and lead the team that sits at the front lines with our customers—shaping how we win, onboard, and grow enterprise accounts. You’ll hire, coach, and develop a team of Solutions Engineers, partner closely with our GTM and core engineering teams on the most complex enterprise deployments, and define the playbooks, processes, and technical strategy that scale this function as Reducto grows. This is a player-coach role: you’ll stay hands-on with our most strategic customers while building the foundation of how this org will operate, expand, and deliver value at scale.   WE WOULD LOVE TO MEET YOU IF: - You bring a high bar for quality and outcomes—for yourself and the people you lead. You don’t settle for 90%, you move with urgency, and you create a team culture where people ship fast, take ownership, and jump in to fix problems instead of just surfacing them. - You have 8+ years of experience in solutions engineering, sales engineering, or a closely related technical customer-facing role—with significant time spent supporting enterprise or regulated customers. - You have 2+ years of experience directly managing or leading a team of solutions/sales engineers (or similar technical IC team), including hiring, coaching, and performance management. - You’re technically c

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