Amazon.com Services LLC

Systems, Quality, Security Engineering, System Development Engineering, transportation and logistics

SolutionsEngineer,REDI

$129–175k Irving, Texas, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Solutions Engineer, REDI at Amazon.com Services LLC. Skills: Automation Solutions, Control Systems, Material Handling. Coordinate work activities. Plan work activities”

What You'll Achieve.

Maximize equipment reliability; Maximize operational performance; Maximize system utilization

Industry & Context.

Systems, Quality, Security Engineering, System Development Engineering, transportation and logistics
Problems you'll solve

Troubleshooting; Failure Analysis; Incident Review

Eligibility Requirements

Travel up to 70%, Frequent travel

What They're Looking For.

Must Have

5+ years professional experience, Experience programming with Python, Experience programming with Ruby, Experience programming with Golang, Experience programming with Java, Experience programming with C++, Experience programming with C#, Experience programming with Rust, Bachelor's degree in mechanical engineering, Bachelor's degree in electrical engineering, Equivalent engineering science degree, Experience with electrical theory, Experience with robotics, Experience with controls components, Experience with automated equipment, Experience identifying motor controls, Experience maintaining motor controls, Experience troubleshooting motor controls, Experience modifying motor controls, Experience with Variable Frequency Drives, Experience with DC drives, Experience with standard electrical components, 3+ years experience Automation Solutions Engineer, Knowledge of RSLogix, Knowledge of Studio 5000, Knowledge of FT View, Knowledge of other controls software, Industrial electrical hands-on experience, Industrial electrical troubleshooting, 480V 3-phase systems experience, 110 VAC systems experience, 24VDC systems experience

Nice to Have

Experience with hardware/software integration, Experience with real-time systems, Experience using customer service skills, Experience using communication skills, Experience using interpersonal skills, Experience with robotics work cells, Experience with control systems, Ability to interpret policies, Ability to understand procedures, Ability to relate policies to others, Systems controls design experience, Systems controls programming experience, Systems trainer experience, Training experience, Proven history of remote technical phone support, Experience identifying SCADA systems, Experience maintaining SCADA systems, Experience utilizing SCADA systems, Experience utilizing KPIs

What You'll Do.

Coordinate work activities

Work with Fulfillment Center Operations

Work with Operations Engineering

Work with FC Start-up

Work with AFT Software

Work with Safety teams

Support MHE systems optimization

Support project implementation

Maintain control systems

Troubleshoot control systems

Modify control systems

Partner with maintenance

Partner with operations

Assess system performance issues

Act as first level escalation support

Troubleshoot remotely

Repair hardware systems

Repair controls software systems

Escalate downtime situations

Restore equipment operation

Facilitate Failure Analysis

Facilitate Incident Review

Implement process improvements

Act as Subject Matter Expert

Maximize system utilization

Perform system performance assessment

Utilize system performance assessment

Coordinate new technology installations

Act as technical consultant

Utilize network support resources

Provide assistance to peers

Communicate technical issues

Communicate project timelines

Assist with skills assessments

Handle flexible workload

How You'll Work.

Team & Collaboration

Fulfillment Center Operations; Operations Engineering; FC Start-up; AFT Software; ACES; Safety teams; Maintenance team; Operations leadership; Equipment vendors; Parts suppliers; Building leadership

Communication Scope

Technical issues; Project timelines

Process & Methodology

Project implementation, Capital projects

Full Job Description

Reliability, Maintenance, and Engineering (RME) is hiring an Automation Solutions Engineer. ***This role can be based in any United States Amazon location that is within driving distance of an airport to support frequent travel*** At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need talented, bright and driven people. This role is a proactive technical support role for fulfillment operations, focusing on maximizing equipment reliability and operational performance of equipment such as conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs. Key job responsibilities - Coordinate and plan work activities for Control Systems Engineers to accomplish goals and objectives of North America Customer Fulfillment teams. - Work closely with various teams including Fulfillment Center (FC) Operations, Operations Engineering, FC Start-up, AFT Software, ACES, and Safety teams in supporting MHE systems optimization and project implementation. - Understand, maintain and troubleshoot material handling control systems including programmable logic controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems. - Monitor MHE metrics and partner with maintenance/operations for system performance issues and assess across all Amazon business units. - Act as first level escalation support for the site level Control Systems Engineers during and after business hours, troubleshooting locally and remotely, and repair all hardware or controls software systems within the building. - Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation. - Mentor CSEs, CSLs and CSTs within your assigned building. - Facilitate Failure Analysis and Incident Review processes. Implement process improvements or ret

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