VIAVI
telecommunications
SolutionsEngineer
Neural analysis suggests this role is
optimal for Mid candidates.
“Solutions Engineer at VIAVI. Skills: network testing, monitoring, assurance, technical consultation. Collaborate with sales and partners. Conduct technical presentations”
What You'll Achieve.
ensure successful deployments; customer satisfaction
Industry & Context.
problem-solving and analytical skills; Troubleshoot complex technical issues
Willingness to travel frequently within Mexico and occasionally internationally
What They're Looking For.
Must Have
Bachelor's degree in Electrical Engineering, Telecommunications, Computer Science, or a related technical field, Minimum of 3-5 years of experience in a solutions engineering, pre-sales engineering, or technical support role within the telecommunications or networking industry, understanding of network protocols (TCP/IP, Ethernet, MPLS, 5G, Fiber Optics, etc. ) and network architectures, Proven experience with network testing, monitoring, and assurance tools and methodologies, Excellent presentation, communication, and interpersonal skills, with the ability to articulate complex technical concepts to diverse audiences, Fluency in both Spanish and English (written and spoken) is required, Ability to work independently and as part of a team in a fast-paced environment, problem-solving and analytical skills, Willingness to travel frequently within Mexico and occasionally internationally
Nice to Have
Experience with Viavi Solutions' products or similar industry-leading tools is a significant advantage
What You'll Do.
Collaborate with sales and partners
Conduct technical presentations
Provide expert technical consultation
Assist customers with solution design
Develop and deliver technical training
Troubleshoot complex technical issues
Participate in industry events
Provide feedback to product management
Maintain up-to-date knowledge
Prepare technical documentation
How You'll Work.
Team & Collaboration
Collaborate with sales and partners; Ability to work as part of a team
Communication Scope
Excellent presentation, communication, and interpersonal skills; articulate complex technical concepts to diverse audiences
Full Job Description
**Summary:** VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications. We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company – to question, to collaborate and to push for solutions that will delight our customers. **Duties & Responsibilities: ** Job Summary: The Solutions Engineer will be a responsible for selling Viavi Solutions HSE and NPTS products in LATAM. This role involves managing the partner ecosystem, directing and supporting their selling activity, understanding customer needs, demonstrating solutions, and providing technical guidance to ensure successful deployments and customer satisfaction. Job Responsibilities: * Collaborate with sales and partners to identify customer requirements and propose appropriate Viavi Solutions offerings. * Conduct technical presentations, product demonstrations, and proof-of-concept engagements for prospective and existing customers. * Provide expert technical consultation and guidance to customers on Viavi Solutions' product portfolio, including network testing, monitoring, and assurance solutions. * Assist customers with solution design, implementation planning, and integration into their existing infrastructure. * Develop and deliver technical training to customers and internal teams. * Troubleshoot complex technical issues and provide advanced support to resolve customer problems. * Participate in industry events, trade shows, and customer meetings to represent Viavi Solutions. * Provide feedback to product m
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