Sentry
Software
SolutionsEngineer
Neural analysis suggests this role is
optimal for Mid candidates.
“Solutions Engineer at Sentry. Skills: Solutions Engineering, Technical advisor, Customer engagement, Observability. Map customer pain points. Build and share best practices”
What You'll Achieve.
Ensure developers can effectively identify and resolve slowdowns and errors; Development teams increase developer productivity and customer satisfaction; Customers move from initial install to seamless, org-wide adoption; Business value is clearly connected to Sentry's capabilities; Securing the foundation for long-term partnership and expansion; Demonstrate measurable value; Deepen product maturity; Drive broader adoption
Industry & Context.
Identify and resolve slowdowns and errors; Complex technical challenges
12 month fixed-term contract
What They're Looking For.
Must Have
3+ years as a Solutions Engineer, Sales Engineer, Implementation Consultant, or Software Developer with a track record of successful customer-facing work, Hands-on experience with modern stacks: JavaScript frameworks, backend languages (Python, Node. js, Java), and mobile platforms (React Native, iOS, Android), understanding of the software development and release lifecycle, Solid observability foundation: practical experience with APM, RUM, tracing, and error monitoring, Excellent communicator and presenter, Fluency in English
Nice to Have
additional European languages a plus
What You'll Do.
Map customer pain points
Build and share best practices
Serve as technical advisor
Run workshop engagements
Surface feedback to Product and Engineering
How You'll Work.
Team & Collaboration
Partnering closely with enterprise engineering teams; Internally surfacing feedback to Product and Engineering
Communication Scope
Excellent communicator; Presenter; Comfortable in front of both ICs and engineering leadership
Full Job Description
ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 100,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE The Solutions Engineering team at Sentry is responsible for helping our largest customers successfully embed Sentry into their applications and workflows. From integrating our SDK to making sure alerts and issues make it to the right place at the right time. Based in Amsterdam, this Solutions Engineer will serve as Sentry's primary technical presence across the EMEA region, partnering closely with enterprise engineering teams throughout the post-sales lifecycle. Solutions Engineers own the end-to-end technical relationship with their customers. Driving implementation, onboarding, and enablement so that Sentry becomes a mission-critical part of how developers build and ship software. In this role, you'll be responsible for ensuring: - Developers can effectively identify and resolve slowdowns and errors in their applications - Development teams increase developer productivity and customer satisfaction - Customers move from initial install to seamless, org-wide adoption across all their dev teams - Business value is clearly connected to Sentry's capabilities, securing the foundation for long-term partnership and expansion You'll work with a diverse set of enterprise customers across EMEA. Spanning industries, stacks, engineering cultures and act as their trusted technical advisor from day one. Please note that this is a 12 month fixed-term contract. IN THIS ROLE YOU WILL - Map customer pain points and business objectives to tailored implementation and onboarding plans that demonstrate measurable value - Build and share best practices, educational content, and resources around error monitoring, performance managem
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