LaunchDarkly
SolutionsEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“Solutions Engineer at LaunchDarkly. Skills: trusted technical advisor, pre-sales process, technical discovery, architecture discussions, build proof-of-concept implementations, craft compelling technical value propositions, Deliver demonstrations, workshops, and proposals, Build customer relationships, identify key technical contacts, reliable technical resource, gather and relay customer feedback, improve SE tools, processes, and shared resources, Share knowledge with peers, provide guidance to”
What You'll Achieve.
trusted technical advisor to our largest and most important Mid-Market and Corporate prospects and customers in the pre-sales process; critical part of the Mid-Market and Corporate sales strategy; serving as a trusted technical advisor to sales working to both land new customers and expand existing customers; help inform product direction; support team effectiveness; support enterprise sales motions
Industry & Context.
working through a wide range of issues in creative ways
15% travel required
What They're Looking For.
Must Have
5+ years of experience in a solutions engineering, sales engineering, or systems architecture customer-facing role, Experience with the SDLC, cloud architecture, or DevOps practices, Working knowledge of cloud platforms, with hands-on experience in at least one (e. g. , AWS, Azure, or Google Cloud), Demonstrated ability to support and document proof-of-concept engagements and build credibility with technical stakeholders, communication and presentation skills, with the ability to convey technical concepts clearly to both technical and business audiences, Bachelor's degree in Computer Science, Engineering, Information Technology, or related field — or equivalent experience
Nice to Have
Familiarity with security and compliance frameworks such as PII, PCI, or HIPAA is a plus
What You'll Do.
Support technical discovery
contribute to architecture discussions
and build proof-of-concept implementations throughout the pre-sales lifecycle
Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions
Deliver demonstrations
and proposals tailored to technical and business stakeholders
Build customer relationships
identify key technical contacts
and serve as a reliable technical resource throughout the sales cycle
Gather and relay customer feedback to internal Product and Engineering teams to help inform product direction
Contribute to the improvement of SE tools
and shared resources to support team effectiveness
Share knowledge with peers and provide guidance to junior team members on technical topics and best practices
Develop and maintain knowledge of LaunchDarkly's platform
and relevant industry trends
Respond to RFPs and manage technical environments to support enterprise sales motions
Translate client requirements into technically sound solutions
working through a wide range of issues in creative ways
Participate in industry events and customer engagements
representing LaunchDarkly's technical capabilities
How You'll Work.
Team & Collaboration
Partner with Account Executives and Customer Success Managers; Gather and relay customer feedback to internal Product and Engineering teams; Share knowledge with peers and provide guidance to junior team members
Communication Scope
communication and presentation skills; ability to convey technical concepts clearly to both technical and business audiences
Full Job Description
About the Job: We are looking for a talented Solutions Engineer at LaunchDarkly. You will be a trusted technical advisor to our largest and most important Mid-Market and Corporate prospects and customers in the pre-sales process. This role is a critical part of the Mid-Market and Corporate sales strategy at LaunchDarkly, serving as a trusted technical advisor to sales working to both land new customers and expand existing customers. The ideal candidate will have deep expertise in supporting multiple verticals. An ideal candidate is curious, excels in active listening, quickly and effectively builds custom demos and solutions, and demonstrates profound technical expertise with a customer-centric focus. Ideally this candidate will reside in Sydney, Australia. Responsibilities: Support technical discovery, contribute to architecture discussions, and build proof-of-concept implementations throughout the pre-sales lifecycle. Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions. Deliver demonstrations, workshops, and proposals tailored to technical and business stakeholders. Build strong customer relationships, identify key technical contacts, and serve as a reliable technical resource throughout the sales cycle. Gather and relay customer feedback to internal Product and Engineering teams to help inform product direction. Contribute to the improvement of SE tools, processes, and shared resources to support team effectiveness. Share knowledge with peers and provide guidance to junior team members on technical topics and best practices. Develop and maintain strong knowledge of LaunchDarkly's platform, integrations, and relevant industry trends. Respond to RFPs and manage technical environments to support enterprise sales motions. Translate client requirements into technically sound solutions, working through a wide range of issues in creative ways. Participate in industry events and customer engagements, representing
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