Helius
Engineering
SolutionsEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Solutions Engineer at Helius. Skills: Developer experience, Crypto infrastructure, Distributed systems. Serve as technical front door. Troubleshoot issues”
What You'll Achieve.
Improve developer experience; Power applications
Industry & Context.
Solving hard problems; Unblock issues
What They're Looking For.
Must Have
1-2 years technical role experience, Comfort reading and writing code, Deep curiosity, Bias for action, Ownership
Nice to Have
Experience with APIs, SDK design experience, Open-source contributions, Prior startup experience, Work in small team
What You'll Do.
Serve as technical front door
Work with engineering
Rewrite documentation
Automate support workflows
Collaborate with engineering
Prototype experimental features
How You'll Work.
Team & Collaboration
Internal engineering partner; Enterprise teams; Ecosystem teams; Engineers; Product owners
Communication Scope
Verbal communication; Written communication; Technical ideas
Full Job Description
ABOUT HELIUS Helius is a leading developer platform on the Solana blockchain, dedicated to inspiring and accelerating the creation of crypto-powered software. Customers like Coinbase, Jupiter, and Phantom use Helius to power their applications on Solana. We’ve raised over $34m https://www.helius.dev/blog/funding-announcement from Haun Ventures, Founders Fund, Foundation Capital, 6th Man Ventures, Reciprocal Ventures, Chapter One and angel investors including Solana co-founders Anatoly Yakovenko and Raj Gokal, and Balaji Srinivasan. Our team members have previously built mission-critical, scalable infrastructure at AWS, Coinbase, Stripe, Google, Digital Ocean, and more. Read our Helius Manifesto https://helius-api.notion.site/The-Helius-Manifesto-1510b5a55cc5802eb3f8e41f539ed810 to see how we work and what we value. ABOUT THE ROLE We're hiring a Solutions Engineer who loves solving hard problems, talking directly to developers, and building real tools that make their lives easier. You’ll be the first line of technical support for teams building on Solana while also shipping code, demos, docs, and automation that level up the entire developer experience. This is a hybrid role: part technical support, part solutions engineering, and part internal engineering partner. You’ll help customers unblock issues in real time, spot patterns in what they need, and turn those insights into better products. We move quickly and bias toward ownership. If you're energized by distributed systems, developer tooling, and crypto infrastructure - you’ll thrive here. WHAT YOU'LL DO - Serve as the technical front door for developers using Helius APIs and streaming products - Troubleshoot issues, reproduce bugs, and work with engineering to get fixes shipped - Build code samples, demos, and SDKs that help customers integrate faster - Rewrite and expand documentation, tutorials, and guides based on real-world questions - Automate support workflows using internal tooling, scripts and AI-assiste
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