Diligent Corporation
SaaS
SolutionsEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Solutions Engineer at Diligent Corporation. Skills: Risk and Audit, GRC, Solution Engineering, Pre-sales lifecycle. Partner with Sales. Lead pre-sales lifecycle”
What You'll Achieve.
Drive business value; Support deal progression; Support deal closure
Industry & Context.
Translate pain points; Map requirements
What They're Looking For.
Must Have
1–3 years experience in Internal Audit, 1–3 years experience in Risk Management, 1–3 years experience in Controls, 1–3 years experience in IT Risk, 1–3 years experience in Compliance, 1–3 years experience in GRC, Experience working with SaaS solutions, Independently delivering demos or evaluations, Partnering with Sales, Contributing to commercial outcomes
Nice to Have
Customer-facing role experience, Industry experience
What You'll Do.
Lead pre-sales lifecycle
Deliver software demonstrations
Articulate business value
Engage with stakeholders
Own customer conversations
Translate pain points
Support deal progression
Contribute to technical strategy
Design solution architectures
Align with customer objectives
Articulate cross-platform value
Relay customer feedback
Run discovery sessions
Define POC success criteria
Ensure solutions are implementation-ready
Co-lead marketing initiatives
Guide solution design
Maintain working familiarity
Build knowledge of Risk & Audit functions
Maintain understanding of Diligent platform
Configure demo environments
Maintain demo environments
Whiteboard solution flows
Whiteboard data movements
Whiteboard architectures
How You'll Work.
Team & Collaboration
Partner with Sales; Partner with senior SEs; Collaborate with Product teams; Work with account team
Communication Scope
Software demonstrations; Customer conversations; Solution narratives; Solution architectures; Customer feedback; Whiteboard discussions
Process & Methodology
Opportunity management
Full Job Description
Position Overview As a Solutions Engineer at Diligent, you will partner closely with Sales to help organizations understand how our platform can transform the way they identify and mitigate risk, perform audits, strengthen controls, and operationalize broader GRC programs. You’ll independently lead the SE workstream on small to mid-sized opportunities, while partnering with more senior Solutions Engineers on complex, multi-pillar deals, acting as a trusted partner to customer stakeholders and helping translate Risk & Audit and broader GRC challenges into clear, compelling solutions that drive business value. If you enjoy combining domain expertise, storytelling, solution design, and customer interaction and are looking to build your career in a commercial, customer-facing environment, this is a strong next step. Key Responsibilities Customer & Commercial Partnership Partner with Sales to lead the full pre-sales lifecycle for small to mid-sized opportunities, helping customers understand how Diligent solves real-world risk, audit, and control management challenges. Deliver independent, well-prepared, tailored software demonstrations that clearly articulate business value, while seeking coaching and feedback from senior team members for continuous improvement. Engage confidently with stakeholders across Internal Audit, Risk, Compliance, IT, Controls, and Governance teams, owning day-to-day customer conversations and escalating to senior SEs for high-risk or complex topics as needed. Translate customer pain points into clear solution narratives, including outcomes and success criteria, to support deal progression and closure. Own the technical win for small to mid-sized opportunities, and contribute to the technical strategy on larger, multi-stakeholder deals in partnership with senior SEs. Solution Design & Thought Leadership Design and present solution architectures that align with customer objectives, operating models, and regulatory environments. Articulate the cro
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