Baselayer
FinTech
SolutionsEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Solutions Engineer at Baselayer. Skills: Identity verification, Customer success, API integration. Understand customer requirements. Design implementation strategies”
Industry & Context.
Problem-solver; Finding solutions
What They're Looking For.
Must Have
2+ years experience, Fundamental API knowledge, Web technologies knowledge, Document requirements effectively, Navigate ambiguity confidently
Nice to Have
Solutions engineering experience, Implementation experience, Technical customer success experience, Basic Python coding skills, Basic JavaScript coding skills, Familiarity with identity verification, Familiarity with KYC/KYB, Familiarity with financial compliance, Experience with fintech, Experience with financial institutions, Experience leading technical discovery calls, Experience leading product demos, Experience leading implementation workshops
What You'll Do.
Understand customer requirements
Design implementation strategies
Guide customers through API integrations
Ensure successful deployment
Create technical documentation
Create implementation plans
Deliver technical demonstrations
Showcase Baselayer capabilities
Work with sales teams
Work with product teams
Work with engineering teams
Develop implementation guides
Develop solution architectures
Educate customers on products
Educate customers on APIs
Collect customer feedback
Communicate feedback to product
Communicate feedback to engineering
Stay current with industry trends
Stay current with emerging technologies
Provide ongoing technical guidance
Ensure customer success
How You'll Work.
Team & Collaboration
Cross-functional teams; Sales teams; Product teams; Engineering teams
Communication Scope
Technical documentation; Customer training
Full Job Description
ABOUT BASELAYER Every day, financial institutions make consequential decisions about which businesses to onboard and trust, in order to grow with confidence. Baselayer exists to make those decisions faster, more accurate, and much less expensive. We offer the leading AI Risk Platform that automates merchant onboarding, underwriting, and fraud prevention for over 20% of the Financial Institutions in America. By combining authoritative government data, AI agents purpose-built for web analysis, and a network powered by millions of applications, Baselayer prevents billions of dollars in merchant fraud and credit risk and instantly automates good merchant applications. ABOUT THE TEAM We're a small team solving a big problem. Business fraud costs the financial system billions every year, and the tools built to fight it are slow, expensive, and outdated. We're changing that. You'd be joining a small, close-knit team where ownership is real, customer impact is immediate, and the work you ship matters from day one. We move deliberately, communicate directly, and care deeply about quality. If you want to look back in five years and know you worked on something that changed how trust works across major financial institutions, let's chat! ABOUT THE ROLE We're looking for a technical bridge-builder who thrives at the intersection of engineering and customer success. You have a passion for translating complex technical concepts to diverse audiences and enjoy diving into code to solve real-world problems. You're energized by helping customers implement solutions that drive measurable business value. WHAT YOU'LL DO Technical Consultation: Help understand customer requirements and design appropriate implementation strategies for Baselayer's identity verification solutions Implementation Support: Guide customers through API integrations and ensure successful deployment of Baselayer products Solution Design: Create technical documentation and implementation plans that address specific
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