Baselayer

FinTech

SolutionsEngineer

$150–220k New York, New York, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Solutions Engineer at Baselayer. Skills: Identity verification, Customer success, API integration. Understand customer requirements. Design implementation strategies”

Industry & Context.

FinTech
Problems you'll solve

Problem-solver; Finding solutions

What They're Looking For.

Must Have

2+ years experience, Fundamental API knowledge, Web technologies knowledge, Document requirements effectively, Navigate ambiguity confidently

Nice to Have

Solutions engineering experience, Implementation experience, Technical customer success experience, Basic Python coding skills, Basic JavaScript coding skills, Familiarity with identity verification, Familiarity with KYC/KYB, Familiarity with financial compliance, Experience with fintech, Experience with financial institutions, Experience leading technical discovery calls, Experience leading product demos, Experience leading implementation workshops

What You'll Do.

Understand customer requirements

Design implementation strategies

Guide customers through API integrations

Ensure successful deployment

Create technical documentation

Create implementation plans

Deliver technical demonstrations

Showcase Baselayer capabilities

Work with sales teams

Work with product teams

Work with engineering teams

Develop implementation guides

Develop solution architectures

Educate customers on products

Educate customers on APIs

Collect customer feedback

Communicate feedback to product

Communicate feedback to engineering

Stay current with industry trends

Stay current with emerging technologies

Provide ongoing technical guidance

Ensure customer success

How You'll Work.

Team & Collaboration

Cross-functional teams; Sales teams; Product teams; Engineering teams

Communication Scope

Technical documentation; Customer training

Full Job Description

ABOUT BASELAYER Every day, financial institutions make consequential decisions about which businesses to onboard and trust, in order to grow with confidence. Baselayer exists to make those decisions faster, more accurate, and much less expensive. We offer the leading AI Risk Platform that automates merchant onboarding, underwriting, and fraud prevention for over 20% of the Financial Institutions in America. By combining authoritative government data, AI agents purpose-built for web analysis, and a network powered by millions of applications, Baselayer prevents billions of dollars in merchant fraud and credit risk and instantly automates good merchant applications. ABOUT THE TEAM We're a small team solving a big problem. Business fraud costs the financial system billions every year, and the tools built to fight it are slow, expensive, and outdated. We're changing that. You'd be joining a small, close-knit team where ownership is real, customer impact is immediate, and the work you ship matters from day one. We move deliberately, communicate directly, and care deeply about quality. If you want to look back in five years and know you worked on something that changed how trust works across major financial institutions, let's chat! ABOUT THE ROLE We're looking for a technical bridge-builder who thrives at the intersection of engineering and customer success. You have a passion for translating complex technical concepts to diverse audiences and enjoy diving into code to solve real-world problems. You're energized by helping customers implement solutions that drive measurable business value. WHAT YOU'LL DO Technical Consultation: Help understand customer requirements and design appropriate implementation strategies for Baselayer's identity verification solutions Implementation Support: Guide customers through API integrations and ensure successful deployment of Baselayer products Solution Design: Create technical documentation and implementation plans that address specific

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