Trackforce
SaaS Workforce Management
SolutionsConsultant-SaaSWorkforceManagement
Neural analysis suggests this role is
optimal for Mid candidates.
“Solutions Consultant - SaaS Workforce Management at Trackforce. Skills: Solutions Consulting, SaaS, Workforce Management. Serve as the bridge between the technical and business teams, helping customers understand how our platform integrates with their systems and processes. Partner with Account Executives throughout the full sales cycle, from discovery and qualification to product demonstration and technical close”
What You'll Achieve.
respond faster; operate more efficiently; reduce costs; staying focused on safety and protection; delivering value to our customers
Industry & Context.
problem-solving
What They're Looking For.
Must Have
4+ years in a Sales, Technical Sales, Solutions Engineering, Pre-Sales, or Solution Consulting role in a SaaS or enterprise software environment, Ability to effectively present and communicate technical and business solutions to C-level, VP, and Director-level stakeholders, Deep understanding of discovery techniques and solution mapping across multiple personas, problem-solving, storytelling, and solution design skills, with attention to detail, Ability to collaborate effectively in a fast-paced, customer-focused environment, English as the primary business language
Nice to Have
Specific experience with Tracktik and Guardtek is a plus, Business proficiency in German
What You'll Do.
Serve as the bridge between the technical and business teams
helping customers understand how our platform integrates with their systems and processes
Partner with Account Executives throughout the full sales cycle
from discovery and qualification to product demonstration and technical close
Uncover customer requirements through consultative discovery and align solutions to their pain points and objectives
customized solution demonstrations that communicate our value proposition to both technical and business stakeholders
Translate complex workflows into Trackforce platform configurations
and implementation paths
Conduct solution validation initiatives to support enterprise buying decisions
Collaborate cross-functionally to influence product roadmap by surfacing market trends and customer feedback
Support RFP responses
technical documentation
and security review processes as needed
How You'll Work.
Team & Collaboration
Partner with Account Executives throughout the full sales cycle; Collaborate cross-functionally to influence product roadmap by surfacing market trends and customer feedback
Communication Scope
effectively present and communicate technical and business solutions to C-level, VP, and Director-level stakeholders
Full Job Description
## Description At Trackforce, we are transforming physical security operations that are managed around the world. As the leading SaaS platform for physical security workforce management, we provide security companies and organizations with a streamlined solution to manage their guard forces, respond faster, operate more efficiently, and reduce costs — all while staying focused on safety and protection. We support 4,600+ clients across more than 50 countries and are proud to be a growing team of 300+ professionals. With our headquarters in Dallas, Texas, and Centers of Excellence in Montreal, Quebec and Wroclaw, Poland, we collaborate across regions and time zones in a hybrid work environment that combines flexibility, connection, and meaningful impact. At Trackforce, we operate in both hybrid and remote models, offering flexibility to balance in‑office collaboration with WFH. This approach allows our teams to stay connected while maintaining autonomy and work‑life balance. We are highly focused on delivering value to our customers, and our recent merger has strengthened our position as the market leader in security workforce management software. ## Key Responsibilities Serve as the bridge between the technical and business teams, helping customers understand how our platform integrates with their systems and processes. Partner with Account Executives throughout the full sales cycle, from discovery and qualification to product demonstration and technical close. Uncover customer requirements through consultative discovery and align solutions to their pain points and objectives. Lead engaging, customized solution demonstrations that communicate our value proposition to both technical and business stakeholders. Translate complex workflows into Trackforce platform configurations, integrations, and implementation paths. Conduct solution validation initiatives to support enterprise buying decisions. Collaborate cross-functionally to influence product roadmap by surfacing m
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