Assent
SaaS sustainability
SolutionsConsultant
Neural analysis suggests this role is
optimal for mid candidates.
“Solutions Consultant at Assent. Skills: Technical Solution Development, Implementation and Support, Product and Process Advocacy. Deliver technical solutions. Address technical requirements”
Industry & Context.
Possess a deep curiosity to problem solve; seeking puzzles and solutions with minimal direction from management
What They're Looking For.
Must Have
Minimum of 4 years of progressive, customer-facing experience in software engineering, solutions engineering, or product management within a SaaS environment, oral and written communication in English, demonstrating high professionalism, emotional intelligence, and the ability to interact effectively with diverse groups, Have a deep understanding of integrations, B2B SaaS products (especially those with significant data components), databases, software development life cycles, and quality assurance principles, Proficient in using MS Office Suite, Google Applications, and other productivity tools, Knowledge of project management concepts and techniques required
Nice to Have
Additional experience in sustainability, supply chain, or compliance is advantageous but not mandatory, Passionate about providing innovative solutions, with a interest in current and emerging technologies to enhance processes and products
What You'll Do.
Deliver technical solutions
Address technical requirements
Lead pre-sales activities
Advise on customized packages
Develop workflow for custom solutions
Understand customer requirements
Develop proofs of concept
Craft tailored technical solutions
Lead paid customer POCs
Support custom pricing
Propose product enhancements
Solutionize product enhancements
Implement product enhancements
Support product road map planning
Develop implementation/onboarding plan
Assist with technical aspects of implementation
Facilitate smooth transitions
Work closely with regulatory teams
Work closely with product teams
Lead cross functional team meetings
Identify project next steps
Identify gaps in solution development
Motivate others for efficient development
Advocate for internal processes
Document internal processes
Ensure effective rollout
Ensure effective delivery
Roll out new solution/process
Collaborate with training teams
Ensure sales teams have knowledge
Ensure customer-facing teams have knowledge
Act as subject matter expert
Review contract language
Support review of contracts
Support review of SOWs
Develop pricing for offerings
Stay updated on industry trends
Stay updated on technological advancements
Stay updated on competitive landscape
Identify improvements in products
Identify improvements in processes
Identify improvements in tools
Drive improvements in products
Drive improvements in processes
Drive improvements in tools
Provide technical support
Create detailed documentation
Support Sales training sessions
Support Sales Engineering
Lead prospect demonstrations
Follow corporate security policies
How You'll Work.
Team & Collaboration
Collaborating with the professional services team; Collaborate with sales and account teams; Collaborate with Product Management; Collaborate with training teams; Work closely with regulatory teams; Work closely with product teams; Lead cross functional team meetings
Communication Scope
oral and written communication in English; high professionalism; emotional intelligence; ability to interact effectively with diverse groups
Process & Methodology
project management concepts, project management techniques
Full Job Description
Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability. We are proud to announce that Assent has crossed the US$100M ARR milestone, granting us Centaur Status. This accomplishment, reached just 8 years following our Series A, makes us the first and only Certified B Corporation in North America's SaaS sustainability industry to celebrate this milestone. Our journey from $5 million to US$100M ARR in just eight years has been marked by significant growth and achievements. With our $350 million US funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members to join our mission. Hybrid Work Model At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, and Amsterdam, you can expect to come into the office at least one day a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month. The Solutions Consultant will focus on delivering technical solutions for both organizational and customer-specific needs, utilizing the capabilities of the Assent Sustainability Manager and collaborating with the professional services team. This role involves understanding and addressing the technical requirements of internal teams and clients to ensure effective service delivery and support continuous process improvements. Key Requirements & Responsibilities * Pre-Sales and Consultative Support: Lead pre-sales activities with in-
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