Assent
SaaS sustainability industry
SolutionsConsultant
Neural analysis suggests this role is
optimal for mid candidates.
“Solutions Consultant at Assent. Skills: Technical solutions for organizational and customer-specific needs, Assent Sustainability Manager capabilities, Customer requirements understanding, Product enhancements solutionizing and implementation, New product solutions implementation/onboarding planning, Subject matter expert for Assent’s product offering. Delivering technical solutions for both organizational and customer-specific needs. Understanding and addressing the technical requirements of in”
What You'll Achieve.
Ensure effective service delivery; Support continuous process improvements; Drive adoption of recommended solutions and best practices; Ensure customer satisfaction; Improved sales effectiveness; Customer success
Industry & Context.
Deep curiosity to problem solve; Seeking puzzles and solutions with minimal direction from management
What They're Looking For.
Must Have
Minimum of 4 years of progressive, customer-facing experience in software engineering, solutions engineering, or product management within a SaaS environment, oral and written communication in English, demonstrating high professionalism, emotional intelligence, and the ability to interact effectively with diverse groups, Have a deep understanding of integrations, B2B SaaS products (especially those with significant data components), databases, software development life cycles, and quality assurance principles, Proficient in using MS Office Suite, Google Applications, and other productivity tools, Knowledge of project management concepts and techniques required, Passionate about providing innovative solutions, with a interest in current and emerging technologies to enhance processes and products
Nice to Have
Additional experience in sustainability, supply chain, or compliance is advantageous but not mandatory
What You'll Do.
Delivering technical solutions for both organizational and customer-specific needs
Understanding and addressing the technical requirements of internal teams and clients
Lead pre-sales activities with in-depth knowledge of products and services
Providing consultative advice during complex client engagements
Advise on and approve customized packages
Approve service delivery aspects of customer agreements
Develop workflow for custom solutions for prospects
Collaborate with sales and account teams to understand customer requirements
Develop proofs of concept
Craft tailored technical solutions such as integrations and custom data structures
Lead paid customer POCs
Support custom pricing for complex and/or enterprise customer proposals
Collaborate with Product Management to propose
and implement product enhancements
Support planning of the product road map
Develop implementation/onboarding plan for new product solutions and roles/responsibilities for all aspects of the implementation
Assist with the technical aspects of implementation planning
Facilitate smooth transitions of new and/or custom solutions to post-sales teams
Work closely with regulatory and product teams throughout the development lifecycle
Provide feedback on new solutions
Advocate for and document internal processes
Roll out of a cohesive new solution/process
Collaborate with training teams to ensure sales and customer-facing teams have the technical knowledge necessary
Act as a comprehensive subject matter expert for Assent’s product offering
Review and provide contract language and documentation for new solutions
Support the review of contracts and SOWs
for new and custom offerings
Stay updated on industry trends
technological advancements
and competitive landscape
Proactively identify and drive improvements in products
Provide ongoing technical support during the sales process
Respond to RFPs and RFIs
Create detailed documentation to aid customer decision-making
Support Sales training sessions for new solutions
and pricing expertise
Support Sales Engineering to ensure they are well informed to lead prospect demonstrations on new solutions
Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent
How You'll Work.
Team & Collaboration
Collaborating with the professional services team; Collaborate with sales and account teams; Collaborate with Product Management; Collaborate with training teams; Lead cross functional team meetings; Support Sales Engineering
Communication Scope
Oral and written communication in English; High professionalism; Emotional intelligence; Ability to interact effectively with diverse groups
Process & Methodology
Project management concepts and techniques
Full Job Description
Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability. We are proud to announce that Assent has crossed the US$100M ARR milestone, granting us Centaur Status. This accomplishment, reached just 8 years following our Series A, makes us the first and only Certified B Corporation in North America's SaaS sustainability industry to celebrate this milestone. Our journey from $5 million to US$100M ARR in just eight years has been marked by significant growth and achievements. With our $350 million US funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members to join our mission. Hybrid Work Model At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, and Amsterdam, you can expect to come into the office at least one day a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month. The Solutions Consultant will focus on delivering technical solutions for both organizational and customer-specific needs, utilizing the capabilities of the Assent Sustainability Manager and collaborating with the professional services team. This role involves understanding and addressing the technical requirements of internal teams and clients to ensure effective service delivery and support continuous process improvements. Key Requirements & Responsibilities * Pre-Sales and Consultative Support: Lead pre-sales activities with in-
Applying for this Solutions Consultant role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Assent?
Real rants from real employees. Read before you apply.