Amazon Web Services, Inc.

Technology

SolutionsArchitectureLeader,AmazonConnectAMER,AppliedAISolutions,SATeam

$201–272k Seattle, Washington, United States FULL TIME
The Brief

“Solutions Architecture Leader, Amazon Connect AMER, Applied AI Solutions, SA Team at Amazon Web Services, Inc.. Skills: Solutions Architecture, Amazon Connect, Applied AI. Build a team of Solutions Architects. Mentor Solutions Architects”

What You'll Achieve.

Achieve ambitious ARR targets; Accelerate time-to-value; Reduce implementation time by 40%

Industry & Context.

Technology
Problems you'll solve

Complex architectures; Compliance implications; Mission-critical use cases

What They're Looking For.

Must Have

4+ years of Amazon experience, 2+ years of contact center experience

Nice to Have

Experience architecting cloud solutions, Experience migrating cloud solutions, Experience transforming cloud solutions, Experience modernizing cloud solutions

What You'll Do.

Build a team of Solutions Architects

Mentor Solutions Architects

Grow Solutions Architects

Conduct performance management

Foster a culture of innovation

Foster customer obsession

Partner with sales teams

Partner with business development teams

Partner with service teams

Develop go-to-market strategies

Execute go-to-market strategies

Create repeatable solutions

Create reference architectures

Create enablement programs

Build self-service resources

Define technical vision

Represent AWS at industry events

Contribute to whitepapers

Influence product roadmaps

Work closely with product teams

Work with WWSO technical teams

Work with GTM programs

Work with partner ecosystem

Work with AWS AI services teams

Participate in strategic customer engagements

Participate in executive briefings

Participate in proof-of-concept initiatives

Coach Solutions Architects

Review architectural approaches

Share engagement insights

Advocate for public sector features

Present business cases

Introduce solution accelerators

Join customer executive briefings

Articulate the art of the possible

Address data residency concerns

Address compliance concerns

Outline phased migration approaches

Review hiring pipelines

Prepare promotion feedback

Strategize with peer leaders

Integrate Amazon Connect solutions

Create customer engagement platforms

How You'll Work.

Team & Collaboration

Sales teams; Business development teams; Service teams; Amazon Connect product teams; WWSO technical teams; GTM programs; Partner ecosystem; AWS AI services teams; Peer leaders

Communication Scope

Executive briefings; Industry events; Whitepapers

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