Cursor
Customer Success
SolutionsArchitect
Neural analysis suggests this role is
optimal for Senior candidates.
“Solutions Architect at Cursor. Skills: AI-native development, workflow design, customer engagement. Roll out Cursor. Configure environments”
What You'll Achieve.
accelerate adoption; help organizations fundamentally rethink how software gets built with AI; help customers move from initial excitement to deeply integrating engineering workflows; help customers scale adoption across teams, platforms, and workflows; drive fast time-to-value; drive durable adoption across teams; help engineering organizations evolve from isolated usage to company-wide adoption; partner with customers to operationalize AI-assisted development at scale; help customers translate adoption into measurable engineering impact; connect Cursor usage to outcomes; help customers communicate the value of Cursor internally; build momentum for broader adoption; turn successful deployments into repeatable workflow patterns; deepen workflow adoption; achieve long-term product stickiness; help customers standardize on Cursor over time; help customers build workflows they can’t imagine operating without
Industry & Context.
solve technical problems directly; identify workflow friction; solve problems quickly; unblock customer progress; support recovery plans
What They're Looking For.
Must Have
technical background in software engineering, technical background in infrastructure, technical background in DevOps, technical background in platform engineering, technical background in developer tooling, Experience in customer-facing technical roles, Ability to work hands-on with engineering teams, Ability to operate strategically with technical leadership, understanding of developer workflows, understanding of SDLC tooling, understanding of integrations, understanding of CI/CD systems, understanding of governance, understanding of enterprise engineering environments, Excellent communication skills, instincts around workflow design, instincts around adoption strategy, instincts around driving workflow change, High ownership, execution skills, comfort operating in fast-moving environments, comfort operating with ambiguity, Passion for developer tooling, conviction around how AI will reshape software engineering
Nice to Have
Solutions Architect experience, Solutions Engineer experience, Forward Deployed Engineer experience, Technical Account Manager experience, Enterprise Architect experience, or similar customer-facing technical roles
What You'll Do.
Configure environments
Run enablement sessions
Integrate Cursor into production workflows
Drive durable adoption
Identify workflow friction
Solve problems quickly
Identify where Cursor should expand
Help organizations evolve usage
Design rollout strategies
Operationalize AI-assisted development
Partner with customers
Build deep relationships
Lead architecture reviews
Lead technical working sessions
Lead strategic planning discussions
Coordinate across teams
Unblock customer progress
Navigate workflow change
Navigate operational change
Translate adoption into impact
Connect usage to outcomes
Communicate value internally
Build momentum for adoption
Turn deployments into patterns
Deepen workflow adoption
Monitor competitive risk
Help customers standardize
Support recovery plans
Build workflows customers can't imagine operating without
Bring feedback into Product
Bring feedback into Engineering
Identify emerging workflow patterns
Identify friction points
Identify enterprise requirements
Shape new capabilities
Turn workflows into playbooks
Turn workflows into reference patterns
How You'll Work.
Team & Collaboration
work directly with engineering teams; sit at the center of long-term customer transformation; partner with customers; work closely with Account Executives; build deep relationships with developers; build deep relationships with platform teams; build deep relationships with engineering leadership; build deep relationships with executive stakeholders; coordinate across Sales; coordinate across Product; coordinate across Engineering; coordinate across Customer Success; bring structured feedback from strategic customers into Product; bring structured feedback from strategic customers into Engineering
Communication Scope
explain complex technical concepts clearly across both technical and executive audiences
Process & Methodology
design rollout strategies
Full Job Description
Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code. ABOUT THE ROLE We’re hiring Solution Architects to help the world’s best engineering organizations figure out what AI-native software development actually looks like in production. This is a deeply technical, post-sale role embedded inside Cursor’s most strategic enterprise accounts. You’ll work directly with engineering teams to roll out high-impact workflows, accelerate adoption, and help organizations fundamentally rethink how software gets built with AI. Solution Architects sit at the center of long-term customer transformation. You’ll help customers move from initial excitement to deeply integrating engineering workflows that teams rely on every day. That means understanding how modern software organizations operate, identifying where Cursor can create the most leverage, and helping customers scale adoption across teams, platforms, and workflows over time. This role is highly hands-on. You’ll configure environments, design workflows, run enablement sessions, and solve technical problems directly with developers and platform teams inside complex enterprise environments. You’ll also help engineering leaders think through rollout strategy, workflow evolution, and the long-term architecture for AI-native development. The best Solution Architects combine deep technical credibility with strong product instincts, high ownership, and the ability to influence how large engineering organizations evolve. Solution Architects are also equally comfortable debugging CI workflows, leading architecture reviews, and helping executives understand where AI changes the economics of software dev
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