Algolia
Technology
SolutionsArchitect
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Solutions Architect at Algolia. Skills: AI Search, Solutions Architecture. Engage customers technical architects. Engage customers business stakeholders”
What You'll Achieve.
Drive successful customer outcomes; Drive projects completion time; Drive projects completion budget; Drive successful resolution; Enhance customer success
Industry & Context.
Troubleshoot implementation issues; Drive successful resolution
On-site visits
What They're Looking For.
Must Have
5+ years customer-facing technical role, 5+ years consultative role, Experience implementing Search, Experience optimizing Search
Nice to Have
Development background, Consulting background, Technical expertise, Relationship skills
What You'll Do.
Engage customers technical architects
Engage customers business stakeholders
Provide technical solutions
Provide product training
Link business processes
Link technical solutions
Tie business outcomes
Execute delivery methodology
Drive projects completion
Troubleshoot implementation issues
Drive successful resolution
Prototype new solutions
Catalog new solutions
Consult on architecture
Consult on UI best practices
Expand relationship enterprise segment
Expand product usage enterprise segment
Engage customer calls
Engage on-site visits
Inform product roadmaps
Align product roadmaps
Aid action plan development
Aid roadmap development
Aid prototype development
Aid final recommendation development
Aid SM Action Plan development
Aid Retrospective development
Partner with Success Management
Partner with Engagement Manager
Understand project goals
Understand project deliverables
Create solutions content
Increase reusability content
Increase reusability tooling
Inform product ecosystem
Evolve product ecosystem
Advocate for customers needs
Track feature requests
Resolve feature requests
Disseminate product changes
How You'll Work.
Team & Collaboration
Enterprise customers; Product teams; Success Management; Engagement Manager; Internal roles; Engineering; Product
Communication Scope
Explain complex concepts
Process & Methodology
Roadmap planning
Full Job Description
At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined. In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. Algolia is seeking a Solutions Architect to accelerate technical success and product adoption. You'll collaborate closely with enterprise customers, owning Algolia solution patterns and offering trusted advice for successful implementation. Additionally, you'll influence the product roadmap and facilitate tailored solutions, both internally and externally, to enhance customer success. As a Solutions Architect, your role involves guiding customers in design, strategy, and best practices for Algolia product deployments. We're looking for candidates with a development and consulting background, technical expertise, and strong relationship skills to drive outstanding outcomes across business units and product teams. THE ROLE WILL CONSIST OF: Be a Trusted Advisor; engage with our customers’ technical architects and business stakeholders to provide high-quality technical solutions and product training to drive successful customer outcomes Link business processes with technical solutions and tie them tie business outcomes Execute delivery methodology to drive projects to completion on time and on budget Troubleshoot key customer implementation issues and demonstrate ability to drive successful resolution Prototype and catalog new solutions to fit business pain points Consult on architecture, indexing, searching, and UI best practices Expand relationship and product usage within the e
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