Algolia

Technology

SolutionsArchitect

A$175–245k ~AI est. Australia
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Solutions Architect at Algolia. Skills: AI Search, Solutions Architecture. Engage customers technical architects. Engage customers business stakeholders”

What You'll Achieve.

Drive successful customer outcomes; Drive projects completion time; Drive projects completion budget; Drive successful resolution; Enhance customer success

Industry & Context.

Technology
Problems you'll solve

Troubleshoot implementation issues; Drive successful resolution

Eligibility Requirements

On-site visits

What They're Looking For.

Must Have

5+ years customer-facing technical role, 5+ years consultative role, Experience implementing Search, Experience optimizing Search

Nice to Have

Development background, Consulting background, Technical expertise, Relationship skills

What You'll Do.

Engage customers technical architects

Engage customers business stakeholders

Provide technical solutions

Provide product training

Link business processes

Link technical solutions

Tie business outcomes

Execute delivery methodology

Drive projects completion

Troubleshoot implementation issues

Drive successful resolution

Prototype new solutions

Catalog new solutions

Consult on architecture

Consult on UI best practices

Expand relationship enterprise segment

Expand product usage enterprise segment

Engage customer calls

Engage on-site visits

Inform product roadmaps

Align product roadmaps

Aid action plan development

Aid roadmap development

Aid prototype development

Aid final recommendation development

Aid SM Action Plan development

Aid Retrospective development

Partner with Success Management

Partner with Engagement Manager

Understand project goals

Understand project deliverables

Create solutions content

Increase reusability content

Increase reusability tooling

Inform product ecosystem

Evolve product ecosystem

Advocate for customers needs

Track feature requests

Resolve feature requests

Disseminate product changes

How You'll Work.

Team & Collaboration

Enterprise customers; Product teams; Success Management; Engagement Manager; Internal roles; Engineering; Product

Communication Scope

Explain complex concepts

Process & Methodology

Roadmap planning

Full Job Description

At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined. In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. Algolia is seeking a Solutions Architect to accelerate technical success and product adoption. You'll collaborate closely with enterprise customers, owning Algolia solution patterns and offering trusted advice for successful implementation. Additionally, you'll influence the product roadmap and facilitate tailored solutions, both internally and externally, to enhance customer success. As a Solutions Architect, your role involves guiding customers in design, strategy, and best practices for Algolia product deployments. We're looking for candidates with a development and consulting background, technical expertise, and strong relationship skills to drive outstanding outcomes across business units and product teams. THE ROLE WILL CONSIST OF: Be a Trusted Advisor; engage with our customers’ technical architects and business stakeholders to provide high-quality technical solutions and product training to drive successful customer outcomes Link business processes with technical solutions and tie them tie business outcomes Execute delivery methodology to drive projects to completion on time and on budget Troubleshoot key customer implementation issues and demonstrate ability to drive successful resolution Prototype and catalog new solutions to fit business pain points Consult on architecture, indexing, searching, and UI best practices Expand relationship and product usage within the e

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