Akuity
SolutionsArchitect
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Solutions Architect at Akuity. Skills: Kubernetes, GitOps, Argo CD, DevOps. Drive technical discovery. Uncover customer pain points”
Industry & Context.
Troubleshoot; Diagnose; Resolve complex issues; Systems-thinking approach; Look for root causes; Anticipate issues
What They're Looking For.
Must Have
3+ years DevOps/platform engineering, Deep Kubernetes expertise, Meaningful Argo CD experience, Software engineering skills, Solid understanding SDLC, CI/CD, GitOps, Excellent communicator, Customer-first mindset, Proactive, systems-thinking approach, Experience in fast-paced environment, Excellent people skills
Nice to Have
Open-source maintainer experience, Argo Workflows experience, Argo Rollouts experience, Argo Events experience, Terraform familiarity, Helm familiarity, Kustomize familiarity, OCI-based GitOps workflows familiarity, Identity management knowledge, Clustering knowledge, SSO knowledge, Enterprise security patterns knowledge, Prior Solutions Architect experience, Prior Sales Engineer experience, Prior Software Engineer experience, Prior Platform Engineer experience, Prior Technical Support Engineer experience, Public-facing technical content
What You'll Do.
Drive technical discovery
Uncover customer pain points
Align Akuity's solutions
Prepare presentations
Deliver architecture walkthroughs
Showcase Akuity's platform
Deliver technical support
Troubleshoot customer issues
Diagnose customer issues
Resolve customer issues
Escalate to engineering
Recognize patterns in issues
Contribute to support playbook
Contribute to documentation
Contribute to knowledge base
Improve customer experience
Extend Akuity Platform capabilities
Relay customer feedback
Influence product roadmap
Represent Akuity at conferences
Represent Akuity at webinars
Represent Akuity at community events
Contribute to Argo CD
Contribute to related projects
Shape technical direction
How You'll Work.
Team & Collaboration
Collaborate with Engineering; Collaborate with Product; Collaborate with Sales; Work with customers
Communication Scope
High-impact presentations; Convey technical concepts
Process & Methodology
Manage priorities
Full Job Description
Solutions Architect The Company Akuity was founded by the co-creators of Argo, Hong Wang, Jesse Suen, and Alexander Matyushentsev. The three were founding engineers at Applatix, which launched the Argo project in 2017. After Applatix's acquisition by Intuit in 2018, Argo rapidly expanded with projects like Argo CD, Argo Rollouts, and Argo Events, and became an incubating project within the Cloud Native Computing Foundation (CNCF). Today, Argo has over 22,000 GitHub stars and is one of the fastest-growing CNCF projects, trusted by hundreds of enterprises, including Adobe, Tesla, PayPal, Capital One, and Peloton to automate application delivery on Kubernetes. Following Argo's widespread adoption, we founded Akuity to help organizations reliably deploy Argo at scale through enterprise support and enhanced capabilities. Backed by $25 million in funding from Lead Edge Capital and Decibel Partners, we are experiencing rapid growth while staying true to our open-source roots. We actively contribute to Argo, support the community, and promote its adoption at every opportunity. The Opportunity As a Solutions Architect at Akuity, you will sit at the intersection of pre-sales, customer success, technical support, and open-source engineering. This is a uniquely multifaceted role and you will be the primary technical face of Akuity for prospective and existing customers, help them succeed with the Akuity Platform and the broader Argo ecosystem, and contribute directly to the open-source projects at the heart of what we do. You will bring deep hands-on expertise in Kubernetes, GitOps, and the Argo project and you won't be afraid to roll up your sleeves and write code. You'll be expected to go beyond explaining our platform and actively contribute to Argo CD and related projects, shape our technical direction, and create lasting value for our customers and the broader community. You Will Drive the technical discovery process, uncovering customer pain points, requirements, and key
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