NEORIS
SolutionManager-DBAORACLE
Neural analysis suggests this role is
optimal for Manager candidates.
“Solution Manager - DBA ORACLE at NEORIS. Skills: DBA ORACLE, LIMS, Sapio LIMS. Fix application related issues. Provide L1, L2 and L3 support”
Industry & Context.
Analytical skills; Problem solving skills; Troubleshooting skills
What They're Looking For.
Must Have
hands on experience in LIMS Basic functions, hands on experience in Crystal Reports, experience in building necessary documents, experience in Sapio LIMS application Installation & Configuration, Knowledge on the Oracle Database, able to write queries for fetching reports /trouble shooting, Experience in providing L1, L2 and L3 Level support, good understanding of Change management process
Nice to Have
Knowledge in Sapio LIMS Application, Knowledge on LIMS Architecture
What You'll Do.
Fix application related issues
Manage issues through Service Now
Transform user requirements into functional solutions
Update self-help documents
How You'll Work.
Team & Collaboration
Liaise with Infra team; Liaise with vendor
Communication Scope
Verbal communication; Written communication
Full Job Description
EPAM NEORIS is a Digital Accelerator that helps companies move into the future, with 20 years of experience as Digital Partners to some of the world’s largest organizations. We are over 4,000 professionals across 11 countries, with a multicultural startup culture where we foster innovation and continuous learning to create high-value solutions for our clients. We are currently looking for a Solution Manager - DBA ORACLE Candidate should have bellow knowledge and skills: Resource should have knowledge in Sapio LIMS Application Must have hands on experience in LIMS Basic functions and Crystal Reports. Experience in building necessary documents that involves support related and business-related documents. Should have Knowledge on LIMS Architecture Should have experience in Sapio LIMS application Installation & Configuration Knowledge on the Oracle Database and able to write queries for fetching reports /trouble shooting. Liaise with Infra team, vendor, and fix application related issues. Experience in providing L1, L2 and L3 Level support with a good understanding of Change management process (bug fixes, customization changes, enhancements) Exposure to working in ITIL environment managing issues through Service Now, Remedy BMC and/or HP Service Centre. Analytical, Problem solving & Troubleshooting skills Transform user requirements into functional solutions Updating self-help documents so customers/employees can try to fix problems themselves. Good verbal & written communication skills Language: English We Offer: Colaboración multicultural 100% Nominal Scheme Legal Benefits Benefits Package Wellness Program Professional development plan Multicultural collaboration We invite you to get to know us at http://www.neoris.com, as well as on Facebook, LinkedIn, Twitter, or Instagram: @NEORIS. Brenda Catzin #LI-BC2
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