SolutionManager

**Position Summary:** The Solution Manager is a critical member of the Professional Services team, managing engagements with potentially up to eight midsized to large clients concurrently. The Solution Manager role will develop strong relationships with the client, develop a deep understanding of the client’s needs, and drive the overall success of each client engagement. The Solution Manager will then determine how to best leverage resources while managing deliverables, timelines, budgets, status reports, etc., and maintaining the profitability of the project. The Solution Manager will spend time, on site or remotely, with each client and provide guidance and direction to the team (1-20 consultants). Another key responsibility is understanding the commercial aspects of each account while proactively managing OpenSymmetry's financial risk and raising concerns to management. This is an ideal opportunity for someone with a background in Services or Compensation Program Management who is looking to accelerate their career growth and gain direct access to leadership. OpenSymmetry offers less bureaucracy than many larger companies and more reasonable work hours. **Requirements** **The ideal candidate will be able to:** * Demonstrate complete command of the scope of work throughout the system development life cycle (definition, design, build, testing, deployment, and maintenance), enforcing quality assurance standards across deliverables * Manage project scope, client change requests, and risks, proactively identifying, assessing, and mitigating issues while ensuring client satisfaction and project stability. * Identify and resolve project challenges using problem-solving techniques to overcome obstacles and ensure successful project delivery, aligned with client goals and expectations. * Ensure compliance with OpenSymmetry’s project management methodology, including the OS Project Stage Checklist and documentation templates, while maintaining accurate project records in