Tacto
B2B SaaS
SolutionEngineeringTeamLead
Neural analysis suggests this role is
optimal for Lead candidates.
“Solution Engineering Team Lead at Tacto. Skills: Solution Engineering, System building, People leadership. Lead the team. Hire, develop, and manage Solution Engineers”
What You'll Achieve.
Gets customers live, fast, and at quality; Build the implementation engine that scales; Onboard customers predictably; 10x team productivity
Industry & Context.
Find opportunity in any constraint; Pragmatic prioritization
What They're Looking For.
Must Have
5+ years in demanding project environments, Software implementation, Technical program management, Top-tier consulting, Manager level or above, Coordinated complex workstreams, Owned senior stakeholders, Delivered under pressure, 1+ years leading teams in fast-paced environments, Set the standard, System builder, Run or built systems that implement customers quickly, Execution machine, Pragmatic prioritization, Hands-on when it counts, Structured in how you distribute work, People leader with backbone, Clear guidance under uncertainty, Decisions made without hesitation, Empathic, Technically fluent, Understand data structures, Understand ERP systems, Understand how pipelines work, Senior presence with customers, Comfortable in C-level escalations, Native or C1 German, Fluent English
Nice to Have
SQL or Python experience with data pipelines, ERP expertise, SAP, Experience working with the German industrial Mittelstand
What You'll Do.
and manage Solution Engineers
Set the bar for quality and speed
Lead with empathy and performance
Build the implementation system
Onboard customers predictably
Develop and drive team development
Conduct IT presales calls
Align with AEs on scope
Be assertive about commitments
Drive technical scalability
Serve as the link to Tech org
Push for productization
Own customer escalations
Lead technical escalations
Use AI to 10x team productivity
How You'll Work.
Team & Collaboration
Partner with Product, Data, and Engineering; Serve as the link between SE and the broader Tech org; Cross-functional 1:1s with Product, Sales, and CV
Communication Scope
Senior presence with customers; Comfortable in C-level escalations
Process & Methodology
Coordinated complex workstreams, Capacity planning
Full Job Description
YOUR IMPACT Procurement is 60-70% of revenue for industrial companies and their biggest lever for profitability. Most can't make sense of their own procurement data, let alone use it strategically. Tacto changes that, and Solution Engineering is the function that turns our platform into customer reality. As Solution Engineering Lead, you own the engine that gets customers live, fast, and at quality. You sit between Product, Sales, and Customer Value, making sure every piece connects. You lead a team of ~5 Solution Engineers plus our Proof-of-Value function, own the link to Engineering on technical pipeline improvements, and are the senior technical face we put in front of customers when things matter most. You're building the implementation engine that scales with us. YOUR TASKS - Lead the team. Hire, develop, and manage ~5 Solution Engineers plus our PoV function. Set the bar for quality and speed. Lead with empathy and performance in equal measure. - Build the implementation system. Design the processes, capacity planning, and quality controls that let us onboard customers predictably. Document what works, kill what doesn't, jump in hands-on when complexity demands it. - Own the vision. Develop and drive an idea on where the solution engineering team needs to develop, organizationally and technically. - Run presales. Conduct IT presales calls with prospects. Align with AEs on scope and technical stretch. Be assertive about what we can and can't commit to. - Drive technical scalability. Partner with Product, Data, and Engineering to automate manual work out of existence. Serve as the link between SE and the broader Tech org. Push for productization wherever the team finds workarounds. - Own customer escalations. Lead technical escalations with Heads of Procurement and IT. Be the senior presence customers trust and your team learns from. - Be AI-native. Use AI to 10x team productivity. Experiment, measure, scale what works, and build it into how the team operates. Y
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