NICE
SolutionEngineer,StrategicGSIPartnerships
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Solution Engineer, Strategic GSI Partnerships at NICE. Skills: Solution Engineering, GSI Partnerships, CX, AI. Lead functional and technical engagement. Accelerate solution adoption”
What You'll Achieve.
Capgemini teams more confident; Accenture teams more confident; Deloitte teams more confident; Capgemini teams more capable; Accenture teams more capable; Deloitte teams more capable; Active GSI-led opportunities progress faster; Technical blockers addressed early; Solution questions addressed early; Validation requirements addressed early; Repeatable partner solution plays adopted; Demo narratives adopted; NICE positioned as strategic platform; Internal teams have clear feedback; Partner teams have clear feedback; Product teams have clear feedback
Industry & Context.
Opportunity qualification; Solution mapping; Technical validation; Identify technical blockers; Identify enablement gaps; Identify adoption risks
What They're Looking For.
Must Have
Solution engineering experience, Presales experience, Technical consulting experience, Enterprise software sales engineering experience, Experience with global system integrators, Exceptional presentation capabilities, Exceptional storytelling capabilities, Exceptional demonstration capabilities, Ability to tailor messaging, Proven ability to support complex opportunities, Ability to communicate confidently, Experience building demo storyboards, Experience building solution narratives, Experience building POC plans, Experience building partner enablement assets, Technical aptitude, Commercially aware, Outcome-led, Collaborative working style
Nice to Have
Experience with Capgemini, Experience with Accenture, Experience with Deloitte, Contact centre experience, CCaaS experience, CX experience, Workforce engagement experience, CRM experience, Analytics experience, Business intelligence experience, Conversational AI experience, Generative AI experience, Agentic AI experience, NLU/NLP experience, Experience presenting AI technologies, Experience presenting automation technologies, Experience presenting digital CX technologies, Knowledge of cloud technologies, Knowledge of hyperscaler ecosystems, Experience supporting partner-led bids, Experience supporting managed service propositions, Experience supporting transformation programmes, Experience supporting co-sell motions, Awareness of enterprise architecture, Awareness of integrations, Awareness of APIs, Awareness of data flows, Awareness of security considerations, Awareness of compliance considerations, Vertical market experience, Ability to create reusable enablement materials, Ability to create solution blueprints, Ability to create adoption playbooks
What You'll Do.
Lead functional and technical engagement
Accelerate solution adoption
presales and delivery teams
Support active opportunities
Shape compelling customer solution narratives
Ensure partners can position solutions
Ensure partners can demonstrate solutions
Ensure partners can deploy solutions
Act as technical and solution bridge
Drive solution adoption
Support in-flight GSI opportunities
Assist with functional discovery
Assist with technical discovery
Assist with solution design input
Assist with demonstrations
Assist with validation sessions
Assist with POC planning
Partner closely with GSI teams
Help understand NICE solutions
Help position NICE solutions
Help apply NICE solutions
Build repeatable solution plays
Build demo storyboards
Build technical narratives
Translate customer business challenges
Influence partner stakeholders
Influence customer stakeholders
Educate partner stakeholders
Educate customer stakeholders
Support technical aspects of bids
Assist with definition of POCs
Assist with scoping of POCs
Assist with execution of POCs
Assist with definition of validations
Assist with scoping of validations
Assist with execution of validations
Support functional responses to RFIs
Support technical responses to RFIs
Support functional responses to RFPs
Support technical responses to RFPs
Support partner-led bid submissions
Provide structured feedback
Contribute to team-selling approach
Help identify technical blockers
Help identify enablement gaps
Help identify adoption risks
Develop practical plans to remove blockers
Develop practical plans to remove gaps
Develop practical plans to remove risks
How You'll Work.
Team & Collaboration
GSI sales teams; GSI presales teams; GSI delivery teams; NiCE partner sales; NiCE field sales; NiCE product teams; GSI stakeholders; Partner sales teams; Account Executives; Overlay teams; Regional leadership; Internal organisations; Partner organisations
Communication Scope
Executive presentations; Storytelling; Demonstrations; Messaging; Value conversations; Technical discussions; Customer narratives
Process & Methodology
Opportunity qualification, Solution mapping, Demonstrations, POCs, RFI/RFP responses, Technical validation, Bid submissions
Full Job Description
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? Strategic Solution Engineer, GSI Partnerships Focus: Capgemini, Accenture and Deloitte partnerships across UKI and Europe Role purpose: Partner-facing solution engineering, solution adoption and support for in-flight strategic opportunities We are seeking a NiCE Strategic Solution Engineer, GSI Partnerships to lead the functional and technical engagement with our key global system integrator partners across UKI and Europe, with an initial focus on Capgemini, Accenture and Deloitte. This partner-facing role will help accelerate solution adoption across the NiCE portfolio by enabling GSI sales, presales and delivery teams, supporting active opportunities, shaping compelling customer solution narratives and ensuring partners can confidently position, demonstrate and deploy NiCE solutions. The Strategic Solution Engineer will act as the technical and solution bridge between NiCE partner sales, field sales, product teams and GSI stakeholders. The role will be hands-on across discovery, opportunity qualification, solution mapping, demonstrations, POCs, RFI/RFP responses, technical validation and partner enablement. This is a fit for someone with strong technical depth, excellent stakeholder management skills and a proven ability to work through complex enterprise sales cycles with large consulting and transformation partners. The candidate should be comfortable operating from executive-level value conversations through to detailed technical and delivery discussions. How will you make an impact? Drive solution adoption of the NiCE portfolio within Capgemini, Accenture and Deloitte across UKI and Europe. Support in-flight GSI opportunities by assisting with
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